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Real Reviews from VERIFIED CUSTOMERS
Nickolas B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer serivce. I was always kept up to date on my repair.
5/5/2017
Rex T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was a great one. The front office person, Michell the estimator, & the work was excellent I would recommend John Hairs for anyone who needs auto body work.
5/4/2017
Edward G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completed job before expected completion time. Did out standing job.
4/25/2017
Walter G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Prompt, convenient service. Smooth coordination between USAA and shop. Overall great experience.
4/20/2017
Pam M. VERIFIED CUSTOMER
Vehicle Make : Ford
Love the updates, great work. Fast delivery, and you take care of the rental, right there.
4/18/2017
Adam K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I called to set my appointment up to get my bumper fixed. The receptionist gave me an available time 2 days away. I explained that I was going out of town the weekend following the date she gave me. She advised me that, although my car would most likely be done before we were to leave, to wait until after our trip to book an appointment so I didn't have to stress before a trip. Loved that!! She said she had an available Monday appointment after my trip and could book me for that, but if I wanted a day to unwind from traveling that she had an early appointment Tuesday morning. I took the Tuesday morning appointment because who doesn't need to unwind after a trip? I received updates through texts on the status of my car, followed by a phone call just in case. The man that called me was awesome, didn't make false promises, was very straight forward and knew exactly what was being done to my car even as I was talking to him. My car was done a day earlier than predicted. The receptionist even offered to put my key back on my ring for me. My car was washed, vacuumed out and wiped down when I got into it. Basically? I loved this place! Customer service these days is usually a 3 out of 10 in my book, but this place took it way beyond a 10! It's so appreciated!!
4/18/2017
Trey E. VERIFIED CUSTOMER
Vehicle Make : GMC
Above and beyond! Thank you Chris and Jared!
4/14/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very pleased. The process from start to finish was very seamless and staff were very professional.
4/13/2017
Malisa T. VERIFIED CUSTOMER
Vehicle Make : BMW
Except!!! Will continue to use you
4/11/2017
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service....thanks!
4/11/2017
Anna T. VERIFIED CUSTOMER
Vehicle Make : Toyota
very professional and courteous
4/10/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and quick turnaround. Thanks
3/23/2017
Sabrina W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair went great. Randy was great and kept me informed throughout the whole process. And it was done before scheduled. Everyone was friendly and helpful. I would definitely recommend your services.
3/22/2017
Sylvia C. VERIFIED CUSTOMER
Vehicle Make : Lexus
John Harris did an awesome job on my Lexus and I will definitely use them again and will refer my friends and family to them whenever they need a body shop. Love their work on my car
3/15/2017
Georgia N. VERIFIED CUSTOMER
Vehicle Make : Kia
I like that you kept me informed by e-mail
3/11/2017
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service!!
3/11/2017
Krystal R. VERIFIED CUSTOMER
Vehicle Make : Jeep
The job was done faster than they anticipated, and I received my Jeep cleaner (inside and out) than I dropped it off! Everyone I spoke with was kind and courteous and more than understanding when I would call to check on the progress.
3/3/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and efficient staff!
3/2/2017
Zachariah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and great customer service. Thanks!
2/28/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : Ford
Fabulous service thank you for covering all areas
2/18/2017