We appreciated the courteous, pleasant and thorough service we received. It was so nice to get the consistent updates while repairs were being made. Attention to detail was excellent which made us very comfortable with the work completed on our one year old Infiniti !
Thank you
2/24/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was friendly and helpful.
2/22/2017
Rosana C. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast and friendly. They update you every day.
2/18/2017
Shane Y. VERIFIED CUSTOMER
Vehicle Make : BMW
I am extremely pleased with the service I received from Abra. They made sure to constantly update me on the progress of my vehicle so much so that I didnt have any concerns the entire time my vehicle was being repaired. Highly recommend Abra for any repairs, large or small. Robert was exceptionally helpful and made sure all of my questions were answered and made sure that I was always well informed.
2/17/2017
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome!
2/10/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Scion
Always extremely professional and do excellent work in a timely manner. Rob made my whole experience very simple and kept me updated at all times great job!!!!
2/10/2017
Mary K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
looks great
2/5/2017
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service and people were great they did a fantastic job and got my car done early
1/28/2017
Beverly C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Really appreciate the updates on the work progress of repairing the Jeep and getting it done so fast.
1/28/2017
Kristen L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Enjoyed the personal service, and continual updates . Thank you
1/26/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Buick
Great team at Abra. Easy to see why USAA chose you as one of their preferred shops! Great job!
1/26/2017
Kealiikaapunihonua S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service. The representative who handled the repairs was beyond exceptional and I'd recommend Abra to everyone I know.
1/19/2017
Dianne M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Did a great job and kept me informed as to what was being done. They also did the car faster than I thought they would. I'm very pleased!!!!
1/15/2017
Kristina R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated with courtesy by everyone I spoke with. The repair was explained to me clearly and I was kept informed for the duration of repairs. I would recommend Abra (McKenna, WA) to anyone who needs their skills.
1/12/2017
Phelan F. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very nice and helpful, and professional.
1/11/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent work and customer service
1/7/2017
James S. VERIFIED CUSTOMER
Vehicle Make : GMC
Truck looked great thank you guys
1/7/2017
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that helped me was extremely professional. The customer service was a 10/10. Couldn't be happier.
1/7/2017
Tiffany N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are completely satisfied with the work and communication from Brandon and Abra Auto body. They were able to clearly communicate every other business day which phase of the process our vehicle was in all the way through to the completion date. This was also a huge order to fill during the holidays as well but they still exceeded our expectations! We cherish the hard work and detication they put into getting our car back to normal after a hit in run. God forbid we have another vechicle damaged in the near further we will be taking it back to Abra Auto Body & Glads in McKenna WA. Thanks again for providing outstanding customer service that is so close to home.
1/6/2017
Nicholas H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was taken care of. I appreciated the updates of repair and the friendliness and professional courtesy of every staff member I spoke with. I want to single out Beth in the Lacey branch, she was excellent in answering my questions and assisting with my needs.