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Real Reviews from VERIFIED CUSTOMERS
James S. VERIFIED CUSTOMER
Vehicle Make : Audi
Good communication
1/31/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job and was a very seamless and professional process. Outstanding job by Dustin!!! 100%
1/29/2016
Julie V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved all the communication.
1/28/2016
Jose U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike and the front desk staff were very professional. Our vehicle was completed within the estimated timeframe and our vehicle looks great! Thank you DFW Collision.
1/23/2016
Lori A. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks great. I would have been even more pleased if it was done quicker. Thanks!
1/21/2016
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great contact with customer with updates. Car looks great and was done on time
1/14/2016
Marilu P. VERIFIED CUSTOMER
Vehicle Make : Ford
I think you should have some type of questionnaire, asking what problems you see with the vehicle before repair. That way those issues get resolved before the car is returned and avoid having to take the car back. Which is my issue at this point. My car got rear ended, which messed up some type of collision warning on the car not allowing for cruise control to work, that issue is still there and I've noticed that the sun roof won't open or the lights inside the car don't turn on either. Other than that I'll be taking the car back and sure to get all those issues resolved. Thank you, Marilu P
1/12/2016
Eustace F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took a bit longer than anticipated to get the car to be serviced, but once it was in Dustin took ownership and was very courteous Nd professional. Enjoyed the experience. Eustace F
1/9/2016
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dustin was great, helpful with all my questions and friendly. It felt like I was leaving the truck with a friend. The work was done and completed faster that he quoted. The text messages kept me up to date on the progress . Over all I was very pleased with the whole experience.
12/31/2015
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sorry I am not able to do the survey. My car was transferred to another location for insurance purposes. Was not fixed there.
12/21/2015
Randall T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was friendly, car was done in a timely fashion and it looks great. I'd recommend you to others. Thanks
12/16/2015
Charles R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every one was professional and very helpful. I had some concerns initially due to a past experience, but was very pleased through it ALL.
12/10/2015
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great and was done quicker than expected!
11/20/2015
Leesa T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really happy with our experience at dfw collision. Brad was very professional and so nice and stayed in contact with me keeping me updated on the process. Repairs were done quickly and the whole process was so easy. Thank you again! Oscar and Leesa T
11/20/2015
Victoria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only bad thing was all the stuff I had in the back of my car was tossed in the backseat and not returned to where it originally was other then that every thing was great
11/15/2015
Larry T. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job! Well done and on time. Great place to have a car repaired.have already recommended you guys to a neighbor.
11/13/2015
Lori M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff, super fast service!!
11/12/2015
Adreinn I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process went very smoothly. I was updated with the progress of my repairs via personal calls from the mechanic as well as consistent text updates. The repairs were completed ahead of schedule, which was so great! It was a very satisfying experience overall.
11/6/2015
Jason D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am a home builder. Everything I do is based upon setting the correct expectations, and execution which is to be followed up by outstanding communication. This is the exact experience that I had with your company to help me get back into my truck (office). Thank you for this experience.
10/31/2015
. C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for assisting me by quickly repairing my car. Much appreciated!
10/26/2015