great service throughout the repair process! The text message updates were a nice touch and my car was ready ahead of the initial estimated timing. Overall amazing staff from the front office staff to the advisor handling my claim. Thank you all, my car looks great!!
9/8/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was great as usual Paul checked in with me every couple of days to let me know the progress they even cleaned and washed my car it looked brand-new when I picked it up when given a choice I will always take my car to Service King thank you so much for making me a happy customer
9/6/2017
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really happy that I received a call/voicemail every other day updating me on the status. I also liked receiving the text updates. I did get a couple of updates from my insurance who said they spoke with service king prior to calling me and the updates they gave me seemed to be ahead of the update I was getting via text and voicemail, and when I would check back in with service king they would say it was at the same stage as the voicemail, not yet at the stage that my insurance said they were at. So that was a little confusing in regards to the expected time of completion. I was happy the repairs were finished and I was able to pick it up a day ahead of the expected finish date though. The pick up & return of the rental car process was extremely easy.
9/4/2017
Margarite C. VERIFIED CUSTOMER
Vehicle Make : BMW
You kept me informed about my car
& I am pleased with the repair work.
9/2/2017
Adam B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank You
9/2/2017
Brian C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Door handle has scrapes that were not repaired. Will be bringing it back.
8/31/2017
Vivian S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very nice and my car was completed before expected.
8/31/2017
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job! Thank you
8/30/2017
Gary N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Every step was perfect. Kept me in the loop and completed the repair in record time!
8/26/2017
Yolanda F. VERIFIED CUSTOMER
Vehicle Make : GMC
Amy and Brian are great. Very Professional and very informative.
8/25/2017
Eileen M. VERIFIED CUSTOMER
Vehicle Make : GMC
I was quite pleased with the outcome & the level of communication while my truck was being repaired.
8/24/2017
Charles S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up your good work.
8/17/2017
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service and Joanna was awesome!!
8/12/2017
William E. VERIFIED CUSTOMER
Vehicle Make : Honda
Things are missing from my car
8/12/2017
Gail P. VERIFIED CUSTOMER
Vehicle Make : Buick
The whole experience was easy and efficient. The repairs are beautiful. Everyone was friendly and helpful. I especially liked the text updates.
8/11/2017
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Scion
car complete date not honored
8/11/2017
Fred V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job on the body work and very pleased with the Status reports.
8/10/2017
Michael F. VERIFIED CUSTOMER
Vehicle Make : Ford
There was some type of film on the inside of the glass of the windshield. it was quite difficult to clean up.