Your staff were very professional and made the experience less traumatic.
11/5/2016
Amber J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rick n receptionist were excellent in understanding and polite BUT the fact that because of not able to believe me that a part was missing in the ignition switch and nobody went the extra mile to see and made me feel like I was lying was totally unacceptable I was told Abra was a body shop not a mechanical specialist shops made me even more furious that if I was trying to say a part was missing just go look at the same type of car and they would plainly see what I was talking about. Not a great experience and never go there again
11/3/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great communication throughout the engagement
Work done was perfect
One day turnaround was extremely impressive
Overall, a seamless and painless experience!
Thank you!
11/2/2016
Lesley E. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was very friendly and I liked the text updates. There was a mishap with the rental car from Enterprise at first and all the ABRA staff were very understanding and accommodating. My car looks better than it has in a long time!
10/29/2016
Trillia R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My car turned out Good! The customer service needs to be addressed. I was never contacted by anyone regarding the damage to my vehicle. No estimate no updates and no time frame of completion. I'm also still waiting on a part that was not replaced.I have yet to be contacted
10/27/2016
Roland L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Such a friendly front office staff. Constant communication throughout the whole process. Estimate given was very accurate to the final price. Job was unbelievably done immacantely.
10/22/2016
Fern T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I will use your shop again and give my recommendation. Ryan's attention to service on my car and my concerns were exemplary
10/20/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Kia
I get the car back in it looked great
10/20/2016
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very pleased with the actual work of the car. one thing that put a bad taste in my mouth was that I've called several times and left voicemails to try and rescheduled my appointment and nobody listened to my message. My appointment was never canceled. The receptionist also inconvenienced me by accidentally scheduling me an appointment for an estimate when I really needed an appointment to do the actual work. In turn I had to reschedule once again for a week later. Other than that, the paint on my bumper looks extraordinary and I couldn't be happier with the actual job I just think that the receptionists need more training.
10/16/2016
Michael O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Turnaround time is quick! Updates are awesome! Paint is looking nice
10/14/2016
Carlos S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Quick and easy!
10/13/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Im very satisfied with the work that was done on my Nissan Altima.
10/13/2016
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was handled well and promptly.
10/8/2016
Francisco O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great fast and friendly thanks to all your team
10/7/2016
Dolores N. VERIFIED CUSTOMER
Vehicle Make : Honda
All staff and employees we had the pleasure to directly interact with were courteous and friendly. An especial "thank you" for the assistance and attention from Elena and Ryan. Whether by phone, or in person, they were extremely helpful, pleasant and great to talk to. They also explained the process, were available to answer questions on multiple occasions and made the process work well and gave us confidence in the company. Ryan and Elena are examples of top-notch service in a service industry. Thank you.
10/6/2016
Michael E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I appreciated the frequent updates...the quality of the work done is obvious.
10/6/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body shop was professional, timely and went out of their way to get the job done right but also save me money by returning in-needed parts. I'll definitely return.
10/5/2016
Derek S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys never contacted the person on my approval form, told me to come pick the car up, and then said I couldn't take it. Unreal.
10/4/2016
Byron J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent Customer Services And Repair Thank You ????