My whole experience was a mess. Lila is rude. I didn't get my car back when I was told I would.
2/2/2017
Lynn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad my truck still looks as if it was never wrecked yal did a great job thank yal so much
1/27/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service thanks
1/21/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the great work.
1/21/2017
Erin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience. If I ever need repair work again I'd go here. Definitely will recommend.
1/19/2017
Debra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service I received was exceptional. I will definitely tell anyone who needs repairs to come to Kendricks first. Thank you for making my experience a good one.
1/18/2017
Dwayne L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice to work with.
1/18/2017
Patty C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Extremely quick repair and a beautiful job was done on my vehicle!
1/13/2017
Robet S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the work that was done and how clean the car was when I got it back!!! Hopefully I'll never need body work done again but you will be at the top of my list if I do. Thank you!!!
12/30/2016
Tasha D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went well with the repair of my car but the communication between Kendrick associates and Geico agent was lacking in this area. When a customer is told that things will be done and communicated to Kendrick, you shouldn't have to follow up on what should already be set in place for the customer when their car is returned to them.
Also, Kendrick associate should make sure a customer should not see when they are frustrated with an issue, especially when they are asked by the colleague to go pick up a customers car. They may have been frustrated with a previous issue of some kind, but never let a customer see this frustration. It makes them feel as though they are the problem.
Overall, I was completely satisfied with the repair.
12/30/2016
Ralph B. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was kind and courteous and knew their job which put me at ease
12/10/2016
Terri G. VERIFIED CUSTOMER
Vehicle Make : Scion
Job well done! Very polite, professional employees....we will be repeat customers, very satisfied!
David and Terri G
11/22/2016
Janet K. VERIFIED CUSTOMER
Vehicle Make : Honda
I was so impressed with how nice everyone at Kendrick's was. I was also impressed with how you kept me informed with email notifications of the progress of the repairs and the expected completion date. My car looks fantastic. Really did a wonderful job. Entire experience was great.
10/14/2016
Scott T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not completed anywhere near on time
9/26/2016
Lillie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have never had such wonderful service as I received from Kendricks! First class service every step of the way! Thank you so much!
9/2/2016
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thought service was excellent and staff was extremely friendly and welcoming. Work was done very quickly and looked fantastic. If the need arises I will be using again.