The work was good, but customer service left a lot to be desired.i understand that life happens, that being said I called for an update, they told me they would check, and call me back. Never received a callback. Called a second time to get a statusthay said they would check, and call back. Said the parts were out of paint and ready to install. If there were any issues they would call. Called the day it was supposed to be done, and they were waiting on a bracket, because they got the wrong one. Was in town so went by the shop the following monday. They said it would be done that afternoon. Never called with update, got a call the next afternoon saying it was ready. I had asked several times if they was able to salvage any parts to offset the deductible. They said they would find out. Got there to pick up the car, they had to talk to someone to find out about that while I waited. I understand that they dont have to do that, but when you tell a customer your going to do something you do it. The actual work is on my half of the job. I compared several shops around town, and from the reviews I was impressed. Said they keep you informed on progress, and didnt happen. I had to call to find out what the progress was. They do outstanding body work though. So if you want quality work, and dont mind subpar customer service this is the place to go.
6/9/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate the timely, professional service. Also appreciate the time spent explaining things to us and keeping us updated.
6/5/2018
Syble B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
5/25/2018
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Dodge
A great job well done in a timely manner
3/23/2018
Don M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional giving updates on the progress
The warranty, the courtousy. You’ll always have my business
2/2/2018
Linda P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Appreciated how you kept us informed through the repair process. Most impressive was you finished the car a day sooner than expected. Thank you!
11/9/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the work y’all did on my Silverado
9/6/2017
William W. VERIFIED CUSTOMER
Vehicle Make : Dodge
AGAIN, great job
8/18/2017
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
7/25/2017
Janet C. VERIFIED CUSTOMER
Vehicle Make : GMC
Was pleased to deal with such friendly people. Kept me informed of work being done. Completed work prior to completion date. Would definitely use again , but hope I don't have to.
7/6/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You all have always went above and beyond on any repairs we have taken to you
5/23/2017
Kathy V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good experience...appreciated updates...pleasant staff...would recommend them to anyone...
5/19/2017
Cash W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great severed ever they treat you right
5/2/2017
Larry C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast friendly service and always does a great job
3/25/2017
Haskel M. VERIFIED CUSTOMER
Vehicle Make : Buick
Very professional. Couldn't to have been treated any better. Thanks to team Lindley!
3/14/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was outstanding, and was completed in approximately half the original estimated time! They kept us updated often though out the process.
I would highly recommend LINDLEY'S to everyone for repair work! Thank you, to everyone, for a great experience and a job well done!
3/3/2017
Christy D. VERIFIED CUSTOMER
Vehicle Make : GMC
We are very pleased and greatly appreciated the updating text . Thank you !
We will use again if needed.
2/15/2017
Cwo Oather. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
2/9/2017
Cash W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Done a grea5job and great service
2/8/2017
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Kia
I was told by my insurance my car would be fixed just like it was. The undercarriage liner was not put back like before the accident.