99% satisfied! Excellent job on repairs and communication with your customers. Our only complaint was underestimating when we'd get vehicle back. Initial verbal estimate of repair time when dropped off was a week (which was amazing and we were thrilled); when first email estimate came it had changed to 10 days, then was extended to 12 days ... Was stressful and frustrating--we kept trying to rearrange schedules to allow for picking up truck (and counting on getting truck back for needed tasks) only to be updated that it was delayed again. Would be more considerate to OVER-estimate and then be able to please customer with earlier completion.
8/5/2017
Lori G. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the updates and the professionalism.
7/18/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is paint on front and side window. Also now when you close the driver side door there is a beeping noise.
7/1/2017
Dale R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Great customer service. Friendly,helpful staff.
6/29/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Toyota
our families third visit should say a lot. Thanks
6/27/2017
Jon Anthony. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks to Rick and his team for making the experience smooth and providing excellent quality and quick repairs.
6/23/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time we have used this company to repair our van. We have been satisfied both times with the great service.
6/22/2017
Pedro A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job.
6/22/2017
Harrisen H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The men and women who work at the Silverdale location are very nice and professional. The service I received was outstanding. The employees treated me as if I was family. I will definitely use them again if I ever need to.
6/15/2017
Kristin L. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff is friendly and did amazingly fast service even though they received the wrong parts! My car was done in one day!! Great job!!
6/9/2017
Pablo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service! I got my car back quick, it looked beautiful, and I couldn't be happier. Thank you so much for everything! 3
6/3/2017
Shayne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
staff was very nice, kept me informed of everything going on. No issues at all
5/26/2017
Donna H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly service, great work results, frequent updates on progress of the repairs all made for a very satisfying job result.
5/23/2017
Ellen O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Randy kept us inform on what's going on with our car. Customer service wise Randy went out of his way. Thank you!!!!
5/17/2017
Askold H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair and excellent progress updates by email. Outstanding.
Highly recommend fix Auto to anyone needing auto repairs. Knowledgeable, friendly, professional.
4/28/2017
Alfredo D. VERIFIED CUSTOMER
Vehicle Make : Kia
Beautiful
4/25/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice and fast. Kept me updated by text and website.
4/23/2017
Stuart B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and helpful staff.....
The finished product exceeded my expectations....
Thank you very much!!!
4/20/2017
William N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The experience was great from start to finish.
4/18/2017
Maria D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you Ashley for keeping me updated with the status of my vehicle repairs. It was promised back to me on Monday but was able to pick it up on Friday and I am very satisfied with the job that Silverdale Auto Fix did! Thank you again!