As always, great service good will by everyone and my Porche looks great
4/7/2018
Decker M. VERIFIED CUSTOMER
Vehicle Make : Honda
Always pleasant and efficient! By far the best part of being in an accident. Always an easy referral to give, never bad feedback.
10/1/2017
Janet W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent communication and car looks great. Ready early. Very happy. Thanks.
9/6/2017
Emily L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Customer service was great, and communication about when my car would be ready was stellar.
9/3/2017
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for finishing the repairs early. Everyone was very nice and helpful.
8/15/2017
Kim G. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were referred by the local car dealership to F. Lofrano for a front bumper replacement. F. Lofrano was also on our insurance company's list of approved body repair shops. The shop had a busy schedule at the time we brought the car in, and work could not be scheduled for a couple of weeks. The car was drive-able so this was not a problem. I brought the car in on the appointed day, and work was completed at the end of the next day. The fit and color were excellent. The staff was professional, friendly, and courteous -- inspecting the car with me before and after, and going through the insurance paperwork. I was called when the repair work was finished, but could not pick it up at that time. My car was stored in the garage until I could retrieve it the following morning. I would use this body shop again.
7/29/2017
Alanna S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very quick, high quality service and great customer service
6/4/2017
Shanon L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The damage to my car was repaired so well, I'd mistake it for being brand new.
5/13/2017
Kenneth Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed the progress reports throughout the whole repair time.
Make it easier to make plans on when to pick up vehicle.
5/6/2017
Natalie S. VERIFIED CUSTOMER
Vehicle Make : Honda
They made it all easy and no hassle.
4/15/2017
Shanon L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for making the damaged area look as good as new
4/15/2017
Melanie D. VERIFIED CUSTOMER
Vehicle Make : Fiat
I appreciated the friendly communication throughout the process
3/29/2017
Russell R. VERIFIED CUSTOMER
Vehicle Make : BMW
Still problems-- accelerating roughly
Dashboard light indicating an emissions problem is still on.
Please advise.
2/9/2017
Scott W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, great work! Very impressed with my entire experience. Zig in particular was a pleasure to work with.
Thank you for everything. Will definitely recommend you to friends and family.
- Scott W
11/29/2016
Mina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional stafff. Informed me every step of the way of my car repair's progress. Even cleaned my car!! Thank you.
11/16/2016
Jacob E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was responsive and helpful and friendly.
11/11/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always do excellent job and get work done when promised. Very professional
3/28/2016
Bruce M. VERIFIED CUSTOMER
Vehicle Make : BMW
Well done, on time, friendly service, kept me informed of progress. Been going there since 1995 and have never been disappointed.
3/11/2016
Laura G. VERIFIED CUSTOMER
Vehicle Make : Lexus
My overall experience was good. But I was charged twice for the deductible, when I shouldn't have had to pay in the first place. There needs to be better communication between insurance, shop, and me. I am the customer and have no idea what goes on in these accident situations.