Great communication and timeliness. The work on the car was excellent as well!
9/21/2017
Sampa M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completely satisfied and on time.
9/2/2017
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
What wonderfully professional folks at this location. All my questions were answered and concerns addressed. Bob and Carol really excel in customer service!
8/25/2017
Ellen T. VERIFIED CUSTOMER
Vehicle Make : Tesla
Beautiful work, the BEST service ever!
8/25/2017
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The truck looks great, all the work was done as planned. Everyone down there is very friendly. It took a bit longer than we expected, but I believe someone was out ill. They . did generate some ongoing e mails that kept us in the loop, but the timing of the e mails were inconsistent and didn't match up with the actual finish date of the truck. There was one item that wasn't completed quite properly, but they ordered a new part and said that it would just take a few minutes to fix it. All in all they were very nice and the truck looks brand new!!
8/22/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally satisfied with our repair. We were really impressed with the service and glad that Farmers referred our repair to you.
8/5/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like that Chilton focuses on quality and satisfaction with a guaranty on their work.
8/3/2017
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communication. Attention to detail appreciated
7/30/2017
Victor O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful.
7/23/2017
Marilyn A. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks terrific!! I appreciated the scheduling & updates as to the progress of the job. The office staff was business like as well as kind.
7/18/2017
Dolores G. VERIFIED CUSTOMER
Vehicle Make : Acura
Folks at Chilton were absolutely marvelous.Could not have been happier with the woks ship,cleanliness of facility,and the cordiallness of the owner and his wife. Would definitely recommend this body shop. Dolores G
7/8/2017
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bob and Carolyn are wonderful! So easy to work with. They were both very helpful navigating insurance. Thank you for making this a great experience.
7/5/2017
Mauricio A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was excellent. I was updated as things happened which is all I can hope for.
6/29/2017
Bhushan D. VERIFIED CUSTOMER
Vehicle Make : Honda
After the repair work, front and rear car sensors are not working. They replaced the front left sensor but probably did not check to see if it is working.
6/17/2017
Nicholas W. VERIFIED CUSTOMER
Vehicle Make : Kia
From what I was able to perceive, the vehicle looked incredible. Excellent work from the hard workers at Chilton Auto Body. However, my only issue was the time it took to receive my vehicle. However, I understand they're very busy and I didn't mind the wait. I was extremely eager to get my vehicle back! Thank you for the wonderous effort and commendable hospitality!
6/6/2017
Richard F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Continue to communicate as often as possible with your clients it makes for a great experience. Your Pleasanton office has great people
5/20/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks perfect and the work was completed in a timely manner.
5/19/2017
Yulan Z. VERIFIED CUSTOMER
Vehicle Make : Acura
They are super nice! And keep updating me on the status.
5/18/2017
Nartruthai M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I really feel being part of the family the way you treat us, great service
5/11/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
You did everything you promised, excellent work and workers very personable.Will definitely recommend in the future.