I was satisfied, however, the tech forgot to re-attach the hood latch release cable so I can't open my hood at the moment.
5/31/2018
Roger R. VERIFIED CUSTOMER
Vehicle Make : Ford
great and friendly staff. Taylor always kept me in the loop and explained in detail exactly what they were doing and the updates on my vehicle. Very fast service and great job on my truck. Thank you!
5/26/2018
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything was timely and smooth. Keep up the good work.
5/26/2018
James R. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were the best and made everything so simple to take care.My favorite part, their communication with the customer, i have never had a body shop EVER keep constant communication or updates like Ellis and Salazar. I would like to give a big thank you and a job well done to Taylor and his team for their superior and FAST workmenship, for now on, any trouble i have i'm only going to them!! Thank you again, James
5/19/2018
Chad C. VERIFIED CUSTOMER
Vehicle Make : Ford
Taylor was an awesome help and even though it took some time to get it right he was communicative and thorough and glad to get my new truck with only 6000 miles on it back to the way it was when I bought it.
5/16/2018
Helen C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were very very friendly and attentive. They were very thorough and timely response. Most of all, they were very professional but down to earth. INFORMATIVE EVERY STEP OF THE REPAIRS. I would recommend Ellis and Salazar to anyone that needs any kind of repairs.
4/17/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied at treatment and quality of service and finished job!
3/21/2018
Tiffany C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone from the front desk, Mr. Taylor, the manager to the gentleman who worked on my vehicle were amazing!! I was never once inconvenienced. I never even had to call to check on my car because I was contacted through the entire process. They were so nice and patient with my talkative, very energetic boys, by answering they’re many questions and offering a snack. I loved how clean and comfortable it was. (Mind you I had previously walked into a shop with a middle aged man asleep on the front office couch who asked me what time it was.) Peace of mind is huge and that’s exactly what you gave to a busy mom like me, THANK YOU!
3/10/2018
Ashley K. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm sorry I know I should remember his name, was it Eric? Anyway he was so so amazing. He kept me updated on my car's progress and answered any questions I had. Thank you!!
2/24/2018
Alex A. VERIFIED CUSTOMER
Vehicle Make : Nissan
From beginning to end the process was smooth and I was assured my car could be fixed properly. The process went quicker than estimated. I’m very happy with the work the car looks amazing!
2/23/2018
Alejandro S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done , was given a promise date and you guys followed thru. Thanks again for your timely repair. Also I appreciate the ride home when I dropped of my truck.
2/23/2018
Martha N. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated the email updates as to the repair of my car and Bill Karshis was very professional and helpful throughout the process which I also appreciated very much.
2/16/2018
Madison F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You have excelent customer service, i like the way you keep your customers up to date with their car repairs as they happen.
2/9/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!
1/27/2018
Malachi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
TOTALLY SATISFIED WITH YOUR SERVICE. You were prompt,you kept informed daily. Also,you assisted us in all adminisrative issues concerning the repairs.It was a
Pleasure doing business with with you.
1/22/2018
Kitty P. VERIFIED CUSTOMER
Vehicle Make : Honda
Your kindness and help in getting the car ready one day in advance was really great. Bill and Taylor did a great job as well as the gal at the front desk (I'm sorry I don't remember her name). Thanks again for a job well done!
1/5/2018
Adrianna Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so helpful in getting me what I needed and also explaining things to me that I did not understand. Everyone was friendly and out going.
1/4/2018
Ralston G. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys are absolutely amazing! Communicating updates via email was very proficient and the customer service was polite and appreciated! Keep up the GREAT work!
12/23/2017
Alissa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are very professional and did amazing and very quick work on our vehicle.