There were pits in the area you painted. I showed them to Jeff and he said the repair was warranted for life. I don’t have time to bring it back at this time but will take a day off in the near future to bring it back. I thought maybe I was being to critical since I managed body shops at large dealerships in Lubbock but my wife even spotted them. Will call when I get a chance to bring it back.
6/6/2018
Lorie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have been extremely impressed with all of my
Interactions with AutoBody Express, from the
Professional and pleasant person who answers the
Phones to any of the other employees. Justin has done
Excellent job keeping me up to date with my repairs.
I recommend your company all of the time.
6/6/2018
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone I encountered at Auto Body Express were so nice and considerate, especially Austin Christmas. i appreciate all you did for me.
Patricia G
5/27/2018
Preston C. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for working with me and helping me with the best route to go. The car is exactly how I wanted it, thank you again. Mr Christmas definitely went above and beyond.
5/3/2018
Donald S. VERIFIED CUSTOMER
Vehicle Make : Ford
It all went well, from the initial call about scheduling the repair to the final pick-up went smoothly. Everyone envolved did a good job of expediting the whole process. Thanks to all.
4/27/2018
Juan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
IM NOT SATISFIED AND WILL BE RETURNING TRK BACK ASAP I HAVE A 2018 CHEVROLET SILVERADO 2500 THAT I BOUGHT BRAND NEW FROM PETERS I'VE ONLY HAD IT FOR A FEW DAYS BEFORE SOMEONE HIT US...IT SAT WITH YOU GUYS FOR 3 WKS I HAVENT EVEN HAD THE TRK FOR A SOLID WK AND ALREADY HAVE MY FIRST PAYMENT DUE NOW I HAVE TO TAKE IT BACK TO YOU GUYS...
REMAINING ISSUES;
****)THE STEERING WHEEL IS COCKED EYED DRIVES AT
11'OCLOCK
2)THE HOOD HAS SOME CHIPS ON THE PAINT THAT ON SOME AREAS LOOK LIKE THEY TRIED TO TOUCH UP LIKE FINGER NAIL POLISH NOT ACCEPTED NEED A NEW HOOD OR NEW PAINT
3)THE HOOD IS NOT ALIGN FROM THE IMPACT OF THE WRECK FROM THE DRIVER SIDE IT LIFTED UP ABOUT ****/4 OF AN INCH TOWARDS THE PASSENGER SIDE IT DOESNT LINE UP WITH THE FENDER
LIKE I SAID VERY DISAPPOINTED IN THE OUTCOME QUALITY IS THE KEY TO BUSINESS AND I WILL NOT DRIVE THIS BRAND NEW 2018 TRK WITH THIS PAINT CHIPS ON THE HOOD AND DRIVING DOWN THE HIGHWAY WITH MY CHEVY STEERING WHEEL @ 11'OCLOCK SO DISSAPOINTED AFTER WAITING PATIENTLY NOW I WILL HAVE TO START PROCESS ALL OVER PROBABLY BE ON MY SECOND PAYMENT
THESE WERE THE ISSUES I FOUND JUST FROM DRIVING FROM THERE HOME I HAVENT DROVE IT ANYMORE IF I FIND OTHER ISSUES I WILL LET YOU KNOW
3/30/2018
Reagan C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job, you really came through in your work and helping me get my vehicle back in a timely manner...
3/30/2018
Kaylee S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely impressed I was told that my car would take about two weeks to be finished. It only took eight days and I was kept informed the entire time. And even when I picked up my car it was clean on the inside very good experience.
3/30/2018
Dylan P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Repair was done in a timely manner and very friendly staff.
3/27/2018
Louis M. VERIFIED CUSTOMER
Vehicle Make : GMC
Edge of the molding was not painted. Buffer scratches down both doors. Someone chipped paint off at the rear of the molding and covered it up with touch up paint.
3/27/2018
Nan T. VERIFIED CUSTOMER
Vehicle Make : GMC
And thank you for washing and vacuuming my car out!
3/24/2018
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service, great communication and great work on our Ford Taurus.
3/18/2018
Joe N. VERIFIED CUSTOMER
Vehicle Make : Toyota
for me and my family, always great work!
3/17/2018
Brian H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service! Really appreciate the constant updates!
3/12/2018
Gaye L. VERIFIED CUSTOMER
Vehicle Make : Ford
EVERYTHING WAS VERY PROFESSIONAL. WE LEFT OUR FEEDBACK ON FACEBOOK.
3/9/2018
Shawna F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Y'all we're very friendly and professional. I would definitely recommend you to my family and friends.
3/2/2018
Ben M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have become so a custom to no or so-so customer service in today’s times.
Coming from old school, your company understands, you have it, you’ve set yourselves apart from the rest. Your constant updates through emails, perfect. Even when we were faced with a need for a rush job, you handled it, with a professional attitude.
Thank you! Donna Morris
2/23/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great quality service that was fast and hassle free.
2/10/2018
David D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Andrew was very nice and professional in the way he handled our claim. We will definitely be back when a need arises.
1/17/2018
Nathan T. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done. Friendly helpful staff, excellent repair.