I was extremely impressed with the whole process. Great staff, great communication and great work on my car. Plus it was sparkling clean when returned to me! Thank you!
4/21/2018
Christine H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone I came in contact with was very nice and helpful.
1/24/2018
Chris Chappell. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job!
1/16/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looked so pretty, when I picked it up. You under-promised Andover-delivered, perfect!
1/13/2018
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I picked up my car after the repairs were finished, I noticed that the seat lever that highers and lowers the seat was loose and jiggly. It was not this way when I took it in to be repaired for the back bumper. I brought this to the attention of one of the service members, who dismissed my concern by saying that all subarus have loose, jiggly seat levers. Then, on my way home, I noticed scratch marks on my leather steering wheel on the left hand side. It looks like someone scratched it with some kind of tool. I am unsatisfied because there is damage to the car that is completely unrelated to why I brought in the car in the first place. It was supposed to be given back in pre-accident condition, and now it has extra damage.
5/21/2017
Eileen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took longer than expected, but wonderful results
5/16/2017
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional, very courteous
6/22/2016
Robbin P. VERIFIED CUSTOMER
Vehicle Make : Honda
seat belts too over a week . that's ridiculous . communication was good & car looks good
5/6/2016
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
My clock needed to be reset and the orange light for tires was not reset.
3/25/2016
Manuel A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent services and updated and informed
3/17/2016
Myra M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very classy. You all kept me updated every week. Cool. Thank you for taking care of my Benz.
You guys ROCK!
Cheers!
Myra M
3/2/2016
Benjamin M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Continental and Scott dos a great job on my Porsche!
2/25/2016
Warren T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Front desk superpam the best if needed( hope not) it will be you guys. Many thanks, Thamarus
2/9/2016
Marilyn E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service from beginning to end! I will definitely use you again!
1/21/2016
Verenea S. VERIFIED CUSTOMER
Vehicle Make : Subaru
All employees who communicated with me were very pleasant and very professional.
1/2/2016
Leslie H. VERIFIED CUSTOMER
Vehicle Make : Honda
All good. Car was clean and ready to pick up
10/14/2015
Abdorreza S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks for the repair but It is clear that the bumper has been painted as the line seperating the silver color from the black color (on the bumper) is not compeletely straight. There is also a very tiny piece of chip on the paint
8/19/2015
Robert T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent workmanship. I also really appreciate the detail work.
7/17/2015
Rekha B. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with the repair and the service provided. Customer service is excellent, opening at 7 am was very helpful to me.
PS:
Please consider opening on Saturday for limited hour for customer to pick up the vehicle.
5/20/2015
Frank F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Profesional. Kept me posted of status. Worked well with insurance companies. Friendly, helpful! And, importantly after an auto wreck, painless