The staff was professional, very friendly, and the constant communication about the repair stays was excellent!
10/19/2017
Erin G. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff is so friendly!
10/19/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the updates and the service staff. The car repairs were as promised.
10/17/2017
Janey R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was exceptional. The attention to detail from texts for updating status to making my car look brand new to the washing and cleaning the inside was all a perfect 10. I have already and will continue to recommend Service King to everyone! Thank you Julia ****, Service Advisor, in Lakeway, Texas for your excellent follow up and for getting my car ready earlier than anticipated to accommodate my trip to Dallas. Signed: Janey R
10/14/2017
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the complete handling of the back and forth that is usually so tedious with the insurance company. The car looks great.
Thank you,
Virginia M
10/11/2017
Marty B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service at service king in lakeway! Julia was very professional! When we picked up car we did not check the back hatch. It does open and close manually but does not open with the car remote? I'm am taking back the car on Oct 10 Tuesday morning. They know and said for me to bring back by!
Thanks
Marty B
10/10/2017
Terence C. VERIFIED CUSTOMER
Vehicle Make : BMW
Julia **** was awesome!
Kudos to her.
9/30/2017
Richard And. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!! Stephen was terrific!!
9/30/2017
Theresa P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service! Didn't really require any effort on my part.
9/30/2017
Christa J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Yes great job
9/29/2017
Amy M. VERIFIED CUSTOMER
Vehicle Make : GMC
They kept me informed and my vehicle is delivered when they said it would be
9/27/2017
Shayne S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Checking car in took a while. Loved Stephen at Lakeway Austin location as an agent. Very polite and stayed abreast of my repair .
9/26/2017
Rosemary G. VERIFIED CUSTOMER
Vehicle Make : Subaru
They repaired the car while we were out of town, which we really appreciate. Julia keep us posted on the progress with text messages. The repairs were completed in less time than the original estimate.
9/23/2017
Oscar C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing service
9/22/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
They made this experience painless... they sent daily updates on their progress... also helped with the car rental pickup and delivery. My repairs looked wonderful!! I'll recommend them to anyone needing auto service... Stephen was very courteous and professional and also were other employees that I delt with concerning my visit. Thank you Lakeway Service King!!
9/19/2017
Leslie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stephen did a great job. He finished the repair early!
9/19/2017
Mark P. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent customer service and work on the car!
9/15/2017
Dorothy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every one was so nice. Service was amazing, my car was repaired early which was a nice suprise. Stephan was the best, kept me informed all the way thru the process. He was polite and very professional. I would recomend Service King to all my friends .
Good job everyone :)
9/14/2017
Joseph C. VERIFIED CUSTOMER
Vehicle Make : BMW
The team kept me informed daily of the progress. Service was top notch and quality of work was brand new-like. Nothing but a great experience. Thanks!
9/14/2017
Beau B. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was excellent and Julia was very personable!