Kept me updated about progress on car. Greeted me as though they
We're happy to me. Repairs were explained to
Me. My questions were answered
5/26/2017
Steve G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am completely satisfied with Service King!!
5/24/2017
Gary H. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service!!
5/23/2017
Cwo Bernard. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent Customer Service and very professional
5/23/2017
Roger G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service rep
5/22/2017
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the staff and how courteous they were! It was also great that Enterprise was right there on-site to help. My only feedback would be that after the half way mark on my project, the texts suddenly stopped coming quite so often. I had to call up to the shop to make sure my car was going to be ready for pickup at stated deadline. Would love to keep getting those daily texts at the end of the project too to keep me informed!
5/19/2017
Katrina L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service person asked for my authorization for additional repair for 170, got my authorization, then made the repair and said I owed 200 more dollars in addition to 170. The sudden price increase without adequate explanation was misleading. The manager said that he cannot always guarantee the price to be what is originally told because prices on parts fluctuate. However, the increase was large and quite disproportionate in comparison to the original amount. The sales/service person should have called to exaplain and confirm that I still wanted to go ahead with the repair. Instead, Inwas rudely told that if I did not like, they could take the part out and install the old one back.
5/17/2017
Justin H. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate the text alert feature to monitor progress.
5/16/2017
Edward W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My service rep was very knowledgeable about my repair needs and made sure that I was kept informed about the repair process. This is the second time i have used service king and i highly recommend their service to others. Job well done.
5/13/2017
Betzy V. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks great! Also Ariana was great! She did the best she could do with all the circumstances she was handed with regards to my case. I'm completely satisfied!
5/13/2017
Abigail P. VERIFIED CUSTOMER
Vehicle Make : Honda
Ariana was a pleasure to work with. She kept me informed throughout my repair and was very responsive to my questions. I would absolutely recommend Service King because of my positive experience.
5/13/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with Mike. Really appreciated his help on my claim and would use him again.
5/13/2017
Suzie F. VERIFIED CUSTOMER
Vehicle Make : Audi
Had a fabulous experience! Everything was perfect and communication exceeded my expectations.
5/13/2017
Travis I. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team went above and beyond to get my vehicle repaired correctly and quickly.
Thank you!
5/12/2017
Wilma M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My expectations on the service of my vehicle went above and beyond. Mike duvall was very attentive on my needs and made myfirst time experience with service king one to remember. If I have needs of collision service in the future I will definitely come back because of Mike duvall.
5/11/2017
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. The updates were nice. My representative was helpful and friendly
5/10/2017
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Perfect and Alaina was the best
5/9/2017
Jeff J. VERIFIED CUSTOMER
Vehicle Make : Dodge
U guys are the best. Yea Shea
5/6/2017
Marsha L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I continue to be most impressed with the colleagial
atmosphere among the employees.
I commend Mike Sully, the receptionist, and the manager.
Thanks to all of you for making a negative experience so positive!
With much appreciation,
Dr. Marsha L
5/6/2017
Kay G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were completed and I was kept up-to-date regarding progress. Everything was as I would expect from service king.