Mike Duvall is an outstanding service advisor. You all do outstanding work. I do have a cover piece that isn't flush with the rest of the body (as if the piece that would hold it in place underneath isn't catching right), but when I mentioned it to Mike he said he would take care of it.
Otherwise, very happy and will return when I need future repairs.
6/18/2016
Matthew I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for taking care of Trixie, our 2006 jeep wrangler! She is awesome!
6/18/2016
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I could not believe how nice service king employees were. I was also amazed by how quickly they repaired my car.
6/18/2016
Kim V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brenda and Michael were very nice and got us on our way quickly.
6/16/2016
Emily S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great
6/15/2016
Erin B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Mike was great.
6/12/2016
Stanley W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Lots of updates. Truck looks great
6/11/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The workmanship was EXCELLENT!
SK kept me in the loop every step of the ways.
They were accommodating to my schedule and completed the work on time!
Thanks SK! I'll be back!
The only negative is the parking situation at the Lemon Ave location. Very congested and annoying.
6/10/2016
Christina J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love how you keep me up to date on the status of my car. It was also so incredibly awesome that when my rental car place wasn't responding to me, the folks here got me set up with Enterprise and I didn't even have to wait for hours. Thank you for such awesome work!
6/10/2016
Kristina G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tim, at the Service King in Dallas off of Lemmon, is very nice and is committed to giving his customers high quality service and continuous feedback/communication. During the pouring rain, he transferred all my personal belongings from my car to my rental. Thanks Tim.
6/10/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Completely professional and friendly. Outstanding customer service from the top down. Would recommend to anyone.
6/7/2016
Alan J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am getting error message on my display. AFL lights need service.
6/5/2016
Jerome D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service, great work Quality; kept me informed thru the whole process; would highly recommend it to friends.
6/4/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike Duvall did a great job! He went overboard in helping me and always kept me up to date with progress. My car was a unique challenge and Mike ensured that the repair was perfect. You should promote him and give him more money!
6/4/2016
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great customer service, got me in promptly, kept me advised of status and did excellent work!! Great value with great Service!
6/2/2016
Marjorie R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Fast service.
5/29/2016
Stephanie J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I think everything was great! The text messaging was very detailed & the time my car was in the shop was perfect. I had an overall great experience! Thanks guys!
5/28/2016
Johanna M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am very much pleased with the customer service at this particular Service King. Carlos and the manager went out of their way to make sure they are able to fix the first attempt at re-painting the rear bumper of my Subaru. They took the time to explain to me what were involved in the re-paint process. These two guys were very professional and great to deal with. They both deserve recognition and hopefully a raise.
Thanks!
5/28/2016
Lydia M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Staff is very nice & always kept me up to date with the status of my car... my car was repaired quicker than estimated...