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Real Reviews from VERIFIED CUSTOMERS
Vickie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very friendly , helpful employees at service King. I was extremely satisfied with the customer service !
2/26/2016
Adam M. VERIFIED CUSTOMER
Vehicle Make : Honda
While the work is outstanding, Mike was the best part of the experience. He was helpful, communicative, and informative. I'm sure he runs an excellent team, which was showcased by the way my car turned out. This is the second time I've had work done at this location, and I was not disappointed. I'll look to have any and all of my work done at the Park Cities Service King...and ideally I'll work with Mike again.
2/26/2016
Hayden M. VERIFIED CUSTOMER
Vehicle Make : Honda
The guy that helped me out was so good! I can't remember his name but he has a beard and his desk was to the right whenever you walk into the door.
2/26/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done well and efficiently. I appreciate the continued follow up on status as well. Thank you!
2/25/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great friendly efficient service. Mike was great!
2/24/2016
Ruby C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Based on intake conversation with my rep I was expecting more frequent updates on status of the repair. Also, the estimated completion time I was given changed a couple of times but I had to call in to find that out. It would also be nice if SK had a website that you could just log in and check repair status. If such a convenience was available I was not made aware or given access.
2/23/2016
Crispin L. VERIFIED CUSTOMER
Vehicle Make : Ford
No estoy contento con el trabajo ya que movieron partes del volante que no debieran de mover y lo dejaron mal acomodado y no me pusieron la informacin de mi camioneta en la puerta
2/18/2016
Megan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and great job fixing my car.
2/15/2016
Jason S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service! Mike was helping me with my usaa claim and he was amazing!!!
2/13/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
Though it was inconvenient that it took a 4th day.
2/13/2016
Robert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very easy process. Michael Groch was a pleasure to work with. Appreciate the text updates. Car looks fantastic.
2/13/2016
Jay K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tim did a great job communicating with me.
2/13/2016
Holly R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tim was awesome! Nervous about leaving my car with an auto shop I've never used before. Tim walked me through the process, eased my concerns, and let me know updates every step of the way. I began to trust them and knew I made the right decision with this shop! They were efficient with time, and I had my car back within 5 days. Will be back for any repairs needed in the future. This location books fast, so you may have to wait to get into this one, but well worth the wait!
2/13/2016
Kristen C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love the service and the person who helped me was great! Also love the text updates!
2/13/2016
Samantha G. VERIFIED CUSTOMER
Vehicle Make : BMW
Super fast
2/11/2016
John N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only wish was that my car was in the shop for almost a month. I guess I understand that it can take time to get parts in but 26 days is a long time. Thankfully, I had rental reimbursement, not sure how I could have survived without it.
2/9/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : BMW
Overspray of fender repair into trunk sealant.
2/6/2016
Pat S. VERIFIED CUSTOMER
Vehicle Make : BMW
Why keep it over the first weekend and 4 more days??????
2/6/2016
Jack S. VERIFIED CUSTOMER
Vehicle Make : Acura
My service representative was very enjoyable to work with.
2/5/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Very easy.
2/5/2016