I sent an email to the corporate website on 03-31-2015 requesting a return phone call. Although I finally picked up my car this afternoon 04-01-2015 the repair took 15 days. Was a minor repair approximately 1450.00 very few parts needed to be replace and the original time quote was five days. Still waiting to get that phone call.
4/2/2015
Michael Robyn. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks fantastic
3/19/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very satisfied with our experience at
Service King. Our repairs were done in a timely
manner, and Rick was always available to answer
any questions. Very professional organization.
3/14/2015
Dawna S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ruck was great kept me updated by email and it was ready when he said it would be. This was a much better experine that I had last time at service king
3/2/2015
Ernestine D. VERIFIED CUSTOMER
Vehicle Make : BMW
Service Rep Rick Hendricks should get a pat on the back - Made this experience as painless as possible. Service King certainly lives up to its name.
2/27/2015
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your text messages are incorrect and annoying.
2/27/2015
Maurice D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick kept me up to date on the progress and was very pleasant to deal with. Chelsea was very courteous and professional. Enterprise was no hassle at all. Everything was as it should be and better.
2/21/2015
Nelson M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciated the update, and the fast repair. Excellent work. Now am able to go out of state to visit family for the holidays. Thanks again.
12/24/2014
Jonathanalyse L. VERIFIED CUSTOMER
Vehicle Make : GMC
Rita was GREAT!!!!!! Made the experience easy and simple...
11/20/2014
Kendra P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Ms Rita Wheeler was absolutely amazing over the phone and in person. And this Service King kept up with the updates on my car. This is a much better Service King than the other one I've been to in the past.
10/9/2014
Joel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rita provided excellent customer service. It is very clear that service and quality are her utmost priorities. I'm very impressed with the superb repair work completed on my truck. Service King and Rita are at the top of my recommendations to family and friends.
3/6/2014
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs look like it never happened. Looks like it came straight from the factory. Very satisfied.
3/6/2014
Catherine D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with my experience and the people who assisted me. Very professional. But what I liked best, was how friendly everyone was. That made the experience truly enjoyable. When I went to pick up my car right before closing time, it wouldn't start. The battery had been run down while they worked on it. An employee walked by on his way home & I told him my car wouldn't start. He charged my battery so it would be sure to start. I really appreciated that he didn't act like he was in a hurry to leave. He deserves a bonus!! :-)
3/5/2014
Darrell V. VERIFIED CUSTOMER
Vehicle Make : Ford
great job
9/20/2013
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was treated like the CEO-doesn't get better than that.
9/3/2013
John M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Communication was excellent. Everyone I came in contact with made sure my experience was a great one. I appreciated the phone calls, texts, and emails keeping me informed every step of the way. Would definitely choose y'all for any future repair needs.
Thanks!
8/24/2013
Robert C. VERIFIED CUSTOMER
Vehicle Make : Buick
Rita suggested that we file an uninsured motorist claim, which saved us 870. Thank you so very much. Rita did indicate that she would have several spots buffed out on the driver's side door, but this was not done or they did not buff out. This was the only disappointment associated with the job, but it was not part of the job we paid for, so it is hard to criticize.