I was happy with the service at the N. Lamar Austin location and Robert was particularly helpful and prompt.
4/23/2016
Abram . VERIFIED CUSTOMER
Vehicle Make : Nissan
Timely service and friendly people
4/23/2016
Sandra V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent experience!
4/23/2016
Rudy A. VERIFIED CUSTOMER
Vehicle Make : GMC
The service was awesome! The car was completed much quicker than initially quoted which made our family extremely happy! Robert, the service advisor was great to work with. He is a reason, if needed in the future, that we will utilize Service King in the future!
4/22/2016
Adana A. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent job!!!
4/22/2016
Benise S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service!!! Thank you !
4/22/2016
Rafael Ray. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Billy and sherry worked diligently for me to jav my auto repaired.
4/21/2016
Suzy R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience. I would use and also highly recommend Service King!
4/19/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Dodge
No complaints... Vehicle looks good and was completed timely
4/17/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciate it that u all give the customers up dates on they vehicle while it in the shop thats good to know. Thank you Robert Mendez for the calls n beening very generous during the time my vehicle was in your care n Service King Thank You
4/16/2016
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The receptionist was amazing. She called enterprise and got me a car when they said they didn't have one; she was helpful and courteous to everyone I heard her speak to; and she was very helpful about the process. My service technician Tanya was also amazing. She kept informed all along the way.
4/16/2016
Jimmy D. VERIFIED CUSTOMER
Vehicle Make : Ford
3.5 week repair time
Lack of communication
No follow up or management of the repair process unless prompted by me
Multiple requests to speak to management with no follow up
Empty promises. Non commital and vague on anything else communicated
Extremely displeased with overall process. I will not be referring any business in the future.
4/15/2016
Inja T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Frank is a dear and he did an excellent job on my car. The work was done faster than expected and he even cleaned my car inside out. Very pleasant surprise!
Sherry up front is a truly friendly professional, she made me feel very safe that my car was in good hands. I just loved the way she treated me. Gold star!
If I have problems with my car some other time I would like Framk to fix it. I keep his number.
Sincerely Inja T
4/14/2016
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very happy and satisfied when I saw my car. I am so very pleased. The customer service was awesome. I felt surely, that I was in good hands. We have a bit of condensation in the light, but I am sure that if it continues, or causes a problem. Service King will rectify it. I would choose you guys, should I ever need this type of service again.
Truly satisfied. Thank you.
4/14/2016
Allison B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My overall experience was great (and Frank at the North Lamar Blvd. location was amazing, going above and beyond)... BUT I noticed a weird noise coming from the back of my car after I picked it up. Upon further inspection when I got home, I discovered the noise was the broken parts/headlights from my car that had been placed loose in my trunk without my knowledge. Not a huge deal, but I wish they would have told me the remaining/damaged parts were in my trunk, thrown them away themselves, or at the very least secured them so they didn't roll around my trunk while I was driving home.
4/13/2016
Roland G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Chris at the Lamar store in Austin Store awesome
4/13/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent Excellent!
4/13/2016
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service! Highly recommend.
4/10/2016
Alexander B. VERIFIED CUSTOMER
Vehicle Make : Honda
They are the best! attention is wonderful, the service is excellent and very good quality, thanks to repair my car honda civid, I am very grateful ..
4/6/2016
Judith S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Overall, I think the service I received exceeded my expectations.