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Real Reviews from VERIFIED CUSTOMERS
James G. VERIFIED CUSTOMER
Vehicle Make : Tesla
Work was exceptional, and keeping me updated as work was progressing was great. Thank you.
4/13/2018
Bob R. VERIFIED CUSTOMER
Vehicle Make : Tesla
Everything went smoothly and done on time. And the car looks great. Thanks !
4/13/2018
Laurie L. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric was great, as was the receptionist. Both were friendly and helpful, and Eric kept me informed. The team doing the repairs did a wonderful job. I'm very pleased with the results.
4/9/2018
Rebekah W. VERIFIED CUSTOMER
Vehicle Make : Honda
My repair happened quickly and it was done very well! Great experience! Everyone was very nice and helpful.
4/8/2018
Bruce D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
4/7/2018
David V. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was impressed with how fast and easy it was.
4/6/2018
Alison N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair to my car took less than a day and it looks amazing! I was also completely shocked when they had washed and vacuumed my car. I give this place a 11/10 for their kind customer service and thouroughness. Thank you and I will be recommending this shop to anyone that needs it in the future.
4/6/2018
Terri B. VERIFIED CUSTOMER
Vehicle Make : Kia
My front license plate is missing. Other than that I loved my experience! People were so friendly and the texts I received on the progress of my vehicle were great.
4/5/2018
Edward G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
they did a excellant repair job truck looks brand new again
3/25/2018
Ravi K. VERIFIED CUSTOMER
Vehicle Make : Tesla
eric did a awesome job with the ETAs for parts as well as repair. Only thing that can be improved is let cusromer choose mode of communication. I prefer email but was getting phone calls and way too many sms. The coomunication is also one way. Replies to text msgs don’t seem to reach. So for any questions only option was to make a phone call and go theough all the motions .. which is huge waste of time and not a great experience. just introduce a direct email/sms channel between customer and service adviser.
3/23/2018
Jare S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
3/22/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Honda
Billy did an excellent job of keeping me updated through the process - I really appreciated those calls! The car looks and runs basically new. Very satisfied; no complaints!
3/22/2018
Laura G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They kept me very well informed and did their best to get my car back to me in a timely manner. Very customer friendly.
3/17/2018
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Toyota
There are 4 bolt screws, two on each side, missing that are supposed to attach the interior lining of the front bumper. I have pictures of the original damage that show these bolt screws in place, but now both sides have vacant, visibly used holes.
3/17/2018
Silas M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic service as always
3/17/2018
Audrey P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You all were very customer centric, and every person I spoke to was so nice and accommodating! From the person who scheduled my appointment through the very end!
3/16/2018
Rachel T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love the regular text updates. Work was finished ahead of schedule and car looks great!
3/10/2018
Michael J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service and repair.please inform the service writer and repair technician of what a great job they did. These people need to have some type of monetary award system for their their great service / work they do . After all they are service Kong's bread and butter to exist.
3/10/2018
Stewart R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service. Excellent repair. Eric is the best.
3/9/2018
Sally L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciated the updates at every step If the way. From the front desk to the pick up, everything was easy and well taken care of.
3/9/2018