i brought my car in on a Tuesday to have a mirror replaced and some cosmetic issues taken care of and was told my car would be ready that weekend. I then got a text saying it would be the 21st which was 9 days later. Service king failed to keep me updated and my car was not ready on the date promised and ended up taking two weeks. They never stayed in contact with me and when I got my car back the battery was dead. I have never had worst customer service in my life. I will never be going back to service king.
4/27/2017
Ruth C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast and curtious folks as well as a great job!!!
4/25/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service very poor in the way they never return phone calls, constant delays(parts not ordered in timely manner , always given a different excuse why truck was not ready,parts being defective when they came in, had to order again, 3 estimated completion dates given. Example: truck was brought in on 3/20 Monday, called on Friday to see where repair was at and they said it was disassembled and parts still not ordered. Now truck was ready on 4/18, looked it over and found some work not completed. I am now letting my insurance claims department handling this , because I am tired of the constant excuses and delays.
4/21/2017
Ray P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent, I am completely satisfied
4/18/2017
Terry S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ready early need a few days to comment on work
4/16/2017
Trudee P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick professional service!!
4/15/2017
Juan F. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks awesome! I will recommend Service King and Phillip Levenson, in particular, to friends and family in need of car repairs.
4/15/2017
William R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Very professional. Kept me well informed on the progresd on t
4/7/2017
Brenda F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast, clean. Great customer service. Phillip has been my service advisor twice now. He always makes me feel my car is in good hands.
4/2/2017
Rene . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yall did an excellent job on my truck I will recommend to any one to have there vehicle repair by service king yall are the best !
4/2/2017
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The young lady who handled my account (Victoria Gutierrez) did a wonderful job. She handled herself in a very professional manner, from beginning to end. I am very satisfied with the quality of service that Service King provided.
4/1/2017
Mallory F. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was real nice and explained the work done to my car.
3/28/2017
Amy N. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and quality work!
3/28/2017
Kristen H. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service! I was informed of everything from the beginning and was kept updated daily the entire time that my car was in the shop. Victoria was very knowledgeable of the process and kept me updated and informed.