I was kept aware of the status of my vehicle and they didn’t a great job on the repairs
3/3/2018
Russel W. VERIFIED CUSTOMER
Vehicle Make : Honda
In so much of life, the keys to great customer service are honesty and good communications. Service King excels at both, especially with outstanding communications. They are the gold standard for auto repair shops of all types.
3/2/2018
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My service has not yet been completed, it’s still a week or more away so I’m not sure why I’m being asked to comment on the completion of my service, I have not had the opportunity to be satisfied yet. The text communications are very confusing and do not reflect the actual flow of progress
2/22/2018
Srikanth R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good work team!
2/14/2018
Michael V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Had a great experience at service king. Staff was friendly and efficient in getting me checked in. My car was done sooner than expected and I was kept abreast of its progress. Thanks for Making it easy!
2/9/2018
Sherry S. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was better than expected and the repair was completed ahead of schedule. I have never had a car repaired before and this experience exceeded all of my expectations. Thank you so much!
2/6/2018
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was friendly and helpful. And my car looks great!
2/5/2018
Angelica N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m super with the level of service I received from the first day I called. Everyone is super nice, patient, honest and informative.
My repairs were much faster than I expected and canevoyt perfect. Thank you, Service King in Cool Springs!!
2/5/2018
Molly L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole process was seamless, from scheduling, drop off, updates about the status & pick up. Every person at the Brentwood Mallory Lane location was incredibly friendly & helpful. I really appreciate their great customer service. Thank you!
1/27/2018
Todd H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely courteous and helpful throughout the entire repair process. I have used Service King on 3 separate occasions and have been very satisfied each time. Great experience again!
1/15/2018
John E. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Great job. Done on time.
1/12/2018
Charles H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. The team was incredibly polite, prompt, and willing to help however they could. Hopefully I don’t have to see them again anytime soon... but if anything did happen to my car, I’d gladly bring it back to Service King!
1/12/2018
Ralph L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
1/9/2018
Russell W. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely excellent customer service! It really is that simple. Nice job by everyone!
1/8/2018
Elaine F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Communication was excellent. Repairs done in a timely manner. They handled all the dealings with the insurance company. Even though being without your car is a hassle, they made it as smooth as possible.
12/30/2017
Julie S. VERIFIED CUSTOMER
Vehicle Make : Lexus
If only the whole world worked like the Brentwood TN Service King on Mallory!
Everyone was helpful, kind and treated me like a King (or Wueen). The body work was done perfectly and ahead of schedule! The text messages were incredibly helpful.
I would be in a horrible mood working the week between Christmas and New Year’s, but all 3 people in the office acted like there was no place they would rather be.
W????W!
12/30/2017
Daniel O. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like new! Great job and service.
12/29/2017
Evan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Perry and his team did a great job all around.
12/23/2017
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great people and great work.
12/22/2017
Douglas S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Informing me of repairs and time frame was excellent. Also best of all the repairs were awesome. I can’t tell the car was even in a wreck.