Everyone was extremely nice and kept me updated throughout the entire repair process. Great job!!
6/3/2017
Lindsey H. VERIFIED CUSTOMER
Vehicle Make : Honda
ABRA made my first collision repair process painless! Their service and professionalism is superior! The updates every few days from **** kept me in the loop and gave me a good time frame of when my car would be completed. Their repair work is top notch and everything was fixed perfectly the first time. I'm so thankful for the team at ABRA for making this entire process seamless!
5/25/2017
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I have two concerns....the front door is not shutting correctly and more importantly my console/dash was not covered properly which left a coating over everything. This was shown to the body manager, Kevin, who acknowledged it because I showed him and wiped a vent to demonstrate. He explained about the detail crew they used only use water on the inside and how many cars they clean for Abra. So I also had him to feel the screen and wiped some and had him to feel it again....he again acknowledged it. Plus, it did not all come off. So regardless how good they usually do, my car was not extended the same attention. There was also some noticeable marking which appeared post repair which he referred me to the dealer and to get back with him. I did and will discuss today. Although I feel my car,SRX, should had been returned to me with the inside as clean as given, I was willing to let it go due to on the surface I was good with the body repair....with the exception of the front door which was noticed later. HOWEVER, it was discovered that same night that my rear view cam now has a red casting and the resolution was not clear....I could hardly see images. After cleaning my car Saturday, there is still remains a little feel of the stuff left...and the view from my camera still has a red casting. I have reported this to State Farm as well as Abra via voice message for an appointment today and this survey response. Thank you, Jennifer P
5/22/2017
Kathy E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The whole process was done professionaly and the work we had done looks terrific. I want to thank you for the continous updates and very pleasant customer service.
5/9/2017
Marty W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very nice and professional
5/8/2017
Brian B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were quick and very friendly. Will always use them
5/5/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cathy, CJ and **** were well informed and a pleasure to deal with.
5/4/2017
Bryce D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
All around fantastic job. Great communication. I enjoyed the daily update text messages.
4/20/2017
Dale K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional !
4/16/2017
Alberta W. VERIFIED CUSTOMER
Vehicle Make : Honda
Never having had a wreck, the folks at Abra were amazing. **** kept me informed on the repair progress. I had no clue that would happen I hope to never need another body shop, but Abra would always be my choice
4/15/2017
Brian H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bully.
4/13/2017
William R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and customer service
4/6/2017
Mary J. VERIFIED CUSTOMER
Vehicle Make : Honda
Ababa allways does. A good job
4/4/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Audi
Quick, friendly and good work
4/4/2017
Byron L. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you.
3/23/2017
Jackson H. VERIFIED CUSTOMER
Vehicle Make : Ford
Top notch work done by all parties from the body/paint and everyone in the office. I will be sure to recommend Abra to others. Thank you! Jackson H
3/20/2017
Melba W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nicest and most efficient company I have ever dealt with.
3/14/2017
Jim A. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm not completely satified with the workmanship there were a couple of uneven areas I asked them to look at and they took the car back to try to fix but it didn't make it better
3/4/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Ford
They done a great job even cleaned it up and I appreciate that
2/23/2017
S.chappell F. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was totally surprised that it took a lot less time than expected. Your company seems to have a well-oiled machine going. Thank you for everything.