Herbs does great work. Communications were excellent.
10/15/2016
Matt M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck came back missing the clear door edge guard but it was specified on the work order ticket that it was done.
10/15/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Nissan
My truck is back at herbs for small things that where missed. You need to improve on the final inspection.
Thank You, Mike
10/15/2016
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was great. My wife and daughter had to wait a half hour for someone to wash the vehicle after they were told it was ready. Other than that, great experience.
10/14/2016
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
all ok
10/13/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and polite workers.
10/13/2016
Jesus J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good
10/12/2016
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks. Very professional and knowledgeable. I especially love the text on the status
10/12/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was satisfactory, and the staff was helpful and friendly.
10/11/2016
Jack I. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the professionalism of the adjuster. I've been there for repairs before, and I will be back for future repairs. The job was also well done.
10/11/2016
Alex K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the new headlight cover on the right now is very bright but the yellowed one on the left is much dimmer. You guys said bring it back and you would buff out the yellowed one. Wish that had been attempted. OR I might ask the cost of just having it replaced so they match. Otherwise, you are the best shop in Dallas hands down. Will always refer you.
10/9/2016
William E. VERIFIED CUSTOMER
Vehicle Make : Honda
Third time I've used Herbs & every time it's been great. While not related to damage, I would have been happier if they had buffed out my head light covers as I asked. Good job.
10/8/2016
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great stuff. I have had work done at Herb's in the past and have always been pleased. Thanks!
10/7/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, kind staff.
10/7/2016
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Acura
Great communication,car looks awesome.
10/6/2016
Sophia M. VERIFIED CUSTOMER
Vehicle Make : Scion
Thanks for fixing my car!!
10/5/2016
Travis S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair went smooth however was surprised you made no attempt to fix hail ding in same fender or replace the side light bulb in that quarter panel that went out as result of collision.
10/4/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything seems to be in very good shape with respect to the repair, communication, and customer service BUT the exit was POOR with my vehicle returned in a filthy state inside and out. I have taken it to a car wash for interior and exterior cleaning and still find grease smudges inside here and there. Very disappointed with the miss on such a simple but high-impact item. The vehicle should have , at minimum, been returned in the same level of cleanliness as when it was brought into the shop.
Matt and Rose are great and I appreciate their help and transparent communication. it's a shame BMW was so late with providing them with the necessary parts.
10/2/2016
Kristin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Miguel was a pleasure to work with! Timely and went above and beyond to make sure we were taken care of. Car looks great!!
10/2/2016
Betty W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ya always do an awesome job and treat people with respect. Thank you