Indicator red light not working ( rear right side)
3/25/2017
Chandrashekara H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was great. Fast and reliable experience
3/24/2017
Artikrishan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was really friendly and helpful here. It made the experience really smooth and convenient for me.
3/22/2017
Julia P. VERIFIED CUSTOMER
Vehicle Make : Audi
It was great how convenient it was to have Geico, Enterprise, and the repair shop all in the same place! Everyone was friendly, available, and helpful.
3/22/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Acura
2 of the trim pieces on the back bumper should have been replaced and were not.
3/19/2017
Mahendra P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Our vehicle was brought to Mountain View Auto Body for insurance repair.
It was completed on time and on budget. The initial estimate of time and of cost was accurate.
We received frequent updates on the progress of the work being done. All work was done to our satisfaction when we picked up the vehicle.
It was easy for us to communicate with the shop by phone or by email. We were always able to get in touch with the managers and staff when we needed to do so.
The shop has an onsite representative from Enterprise Rent-A-Car which makes it easy to arrange for a rental.
We'll use Mountain View Body Shop for future needs, and will recommend them to others for both insured and non-insured repairs.
3/17/2017
Jiahua D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I only wish that your computer generated message is more precise as to the time of the completion of the repair.
Thank you.
3/17/2017
Michael A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and thorough. I appreciated the constant communication and updates. Excellent work. The process is very streamlined. The atmosphere and environment of the front entry is awesome. Thanks!!!
3/17/2017
Biao H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ok
3/11/2017
Elsa E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately the driver control for the right rear window is inoperative.
Other than that the work was great!
3/11/2017
Ravi G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate, if ACC or Geico estimator called me before purchasing the tires it would have saved me some . I was told ACC is still estimating the impact of the damage and on the initial inspection they are decided to replace two damaged tires. I requested the geico estimator saying I need to buy other two tires two, so let me know once they complete all the estimates. Next day I got a call saying the two tires are fixed and fix is almost complete. Don't I need to get a call to go over the final impact estimates and what course of action you are going to take etc? Due to all these confusion, I was forced to take leave from office to buy the tires and deliver the new tires to ACC with the restocking penalty of 20 per tire. Which could have avoided, if they have called me before purchasing the tires. Anyway, next I need to be careful.
Thanks.
3/10/2017
Milason A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for fixing my car it looks great and like new!!!!!!! Inside and out I was very satisfied!!!
3/9/2017
Glenda L. VERIFIED CUSTOMER
Vehicle Make : Honda
Gaps in alignment of wheel weld panel.
Plastic section is completely outside the place where it meets the metal
Not symetrical with undamaged (left)
Panel. I can see discoloration that looks like an attempt to repair a dent.
Poor repair. Very unsatifified and disappointed.
3/8/2017
Jimmy N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Really loved the wash and detail as a courtesy. Great to see the car this way after being worked on. Thanks!
3/8/2017
Miguel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great work. Professional environment. Excellent experience.
3/7/2017
Saugata G. VERIFIED CUSTOMER
Vehicle Make : Toyota
****.the bumper was changed, but the bottom lining of the bumper came loose because the plastic plugs used to secure it,was not tight enough. The right side was OK, but not the left side.
2. Because of the jolt,the cd in the cd plyer,flung out and got stuck inside. The technician thought it was a impossible thing to happen. So it was not repaired.
3. They replaced the rear bumper good.
Thanks.
3/7/2017
Renato M. VERIFIED CUSTOMER
Vehicle Make : Acura
nice work!
3/7/2017
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Look amazing
3/7/2017
Jose Gabriel. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was repaired very well and even detailed. It looked brand new
3/3/2017
Dolores G. VERIFIED CUSTOMER
Vehicle Make : Honda
When I received my car it was cleaned and detailed. The staff was friendly and helpful. Also they put some locks I had bought on my rims. Thank you for great customer service. Would definitely recommend to a friend or family.