I had such a good experience. They were very professional, prompt, service oriented and they did a wonderful job with my car. I would recommend them 100%!
3/15/2015
Raphael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Car needs to be taken back due to imperfections in the reapairs
3/14/2015
Sujay G. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job and loved the periodic updates on the progress.
3/14/2015
Juliette P. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff was very friendly and helpful!
3/14/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Processing the insurance claim, auto repair, and car rental in one place made the whole experience very easy going and fast. Thank You Auto Collision Center!
Jim Richie
San Lorenzo, California
3/14/2015
Marie B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Well organized. Loved the text updates. Very professional staff!
3/13/2015
Wens G. VERIFIED CUSTOMER
Vehicle Make : Honda
Good and professional service from beginning to end
3/12/2015
Ma T. VERIFIED CUSTOMER
Vehicle Make : Acura
Auto Collision Hayward had provided me with the best customer service. Up to date emails about my car, and great service in person. I'll be back for sure.
3/8/2015
Aliu S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was great experience to have my car damage work done by you Thanks. Carlos was very polite and helpful.
3/8/2015
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great and staff were very helpful
3/8/2015
Ruslan V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very friendly efficient and fast !!!
3/8/2015
Janet F. VERIFIED CUSTOMER
Vehicle Make : Honda
All issues taken care of quickly and professionally. In the lessons learned department for improving satisfaction, we recommend some mechanism be put in place to verify that everything was done. Perhaps use the estimate and check things off after they are completed. When our car was presented as ready, the front end alignment had not been done. After we got the car hope and drove it at night, we found that the headlight in the replaced fender had not been aimed.
When it comes to making sure the customer is satisfied, however, you guys totally rock! Thank you.
3/7/2015
Nicolasa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy with the way all the people
were so helpful and thorough in taking care of me
and my vehicle. Thank you so much for your
consideration. Mrs. Nikki ****
3/7/2015
Quentin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only negative thing, if you want to call it negative, was that I had to drive to another location to receive my rental car. Evrything was explained to me perfectly. Evrything was fast and on time. The work on my car was 100 percent perfect and if anything happens to my paint or if I'm in satisfied in any way I can come back. It makes me want to switch my auto insurance to Geico and me and my family might just do that. Don't let me find out geico is cheaper than Liberty mutual becase we will switch tomorrow
3/7/2015
Regina L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, great communication, and excellent service. I would definitely recommend you!
3/6/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for making this experience so easy.
3/6/2015
Melanie P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for the fast service and the frequent updates about the repair
3/5/2015
Cecilia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for everything and for making this process easy to manage!
3/4/2015
Todd H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job
2/27/2015
Rolando S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was done professionally and all the employees were very pleasant. ACC has made this unfortunate accident much easier to process.
Thanks, for the great service.