Hundred percent satisfied! They did a great job on my truck. Dennis Levinge kept me update every dayThank you**** for everything very Friendly customer service!!!
6/9/2018
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole process was pleasant from
Start to finish. The receptionist was super kind and patient (I had two kids with me). Al was on top of it , calling to let me know what was going on and when to expect the van to be done. The man at the end with ginger hair, went over everything and made sure it was good. Thank you for a fast and smooth repair.
6/9/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Martin did an amazing job. 10 Stars
6/9/2018
Sanya C. VERIFIED CUSTOMER
Vehicle Make : Honda
Chrystal did a fantastic job of keeping me informed along the way!
6/9/2018
Rajendra M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Your team is very professional, friendly and got the job done ahead of time. Thia is the second time i got repairs done here and Joe is outstanding.
Raj
6/8/2018
Julie G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wish you would have complete vacuumed all the broken glass out, but it looks good.
6/8/2018
Kiara W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The txt messaging communication was great. Completed the work early then expected. Very pleased with the service.
6/8/2018
Maha S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Martin was very courteous and kept me informed at every step of the process. Repairs completed in a timely manner. Overall great service
6/8/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Beth Gerzina was excellent! Professional, knowledgeable, courteous, I could not have asked for better, more competent service. She is great. I also felt the same about Marnie at the front desk. Very helpful and competent. These two people made the experience go very smoothly. Thank you.
6/8/2018
Alysia J. VERIFIED CUSTOMER
Vehicle Make : Acura
My service with Classic Collision left a lot to be desired in terms of efficiency with my repair. I felt that I had to put in too much effort to get updates on the status of my repair. The general manager was unresponsive to my voice mails when I couldn’t reach the repair rep assigned to my vehicle, and the shop was not timely in their responses to my insurance company when they had questions. Additionally, my car was driven 110 miles while in the care of Classic Collision, which can be attested to by photos of the starting mileage and the mileage of when I picked it up, and my sunglasses were stolen out of their case which was left in my car.
I felt the shop suffered from less than effective time management when handling my repair. My service rep was very friendly and courteous, but unfortunately I’m not able to overlook the shortcomings in my service with Classic Collision. Using Classic Collision was a choice I made on my own, not a recommendation from my insurance company. I almost wish I would’ve went with a preferred shop from my insurance company.
6/8/2018
Yvonne T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for keeping me fully informed throughout the process. Everyone was totally professional and kind throughout. Great experience!
6/8/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As usual I was thoroughly impressed with everyone I came in contact with at Classic. They wee both helpful and courteous. They met me like they were expecting me and kept me updated on my trucks progress daily.
6/8/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was awesome Christy I think that's her name kept me updated and I couldn't say anything else but great customer service. I would use classic again if needed
6/8/2018
David N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The replacement of some plastic moldings failed and required replacement 3 times now. Last time took over 2 months. Office staff was nice enough but I question the level of experience in the shop.
6/8/2018
Susan G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Easy to work with and did great repair work to my Mercedes.
6/8/2018
Joyce S. VERIFIED CUSTOMER
Vehicle Make : Honda
Renee and all her associates at Classic Collision did an outstanding job of repairing my Honda Accord and updating me of their progress! She came in early in the morning to see that my car passed (exceeded!) Inspection and that it was cleaned and shiny as it was the day I bought it three years ago!! I would give her and her team an A+ rating.
This was my second excellent repair experience with Classic Collision and I will never take my car anywhere else!
Joyce S
6/8/2018
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your customer service is excellent and help me through the entire process with care. If I would need this type of help again you will be the first company I would choose. Thank You
6/8/2018
Carol J. VERIFIED CUSTOMER
Vehicle Make : BMW
Professional!! The interaction from beginning to end was outstanding