My pristine, 2 year old, Toyota 4Runner was in a wreck (only 16,000 miles). Major front-end damage to the tune of $15,000. They worked great with my insurance company and adjuster. Concours is extremely professional, courteous and really know how to take care of their customers. The quality of their work is second to none and to factory specifications. The called me regularly to keep me up to date on my repairs. I hope I never have to use a paint and body shop again, but if I do, Concours has my business. I am also going to recommend them to my friends and family. Derek and Buddy are great to work with.