This was quite a sticky situation however, Blair helped me every step of the way always kept me updated and got things done by the day I needed it to be done !!
5/26/2018
Anthony C. VERIFIED CUSTOMER
Vehicle Make : Mazda
They were on time and updated me the whole way. Everything came out perfect.
5/26/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Acura
Originally thought it would be done on Friday, then the following Wednesday, then oops, parts did not make it in, then the next Friday. Picked up car heavily coated in sanding “dust”, internal fuel door area completely coated in more white “dust”, service advisor sprayed entire area with isopropyl school and stated wiping it all off ?? New bumper was misaligned by just a little but noticeable and not worthy of a brand new $40k car. Waited for bumper to be fixed. Then all done. Just expected a little more from this company. Seems like customer communication (the automated ?? texts don’t match the reality of the job progress) and quality assurance upon delivery could be improved. At least in my case.
5/26/2018
Adrianne K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ray was awesome. I was given an estimate of 4 days for completion and it was done in two. They even fixed my flat tire. The only thing is I think they may have taken a little ride because there was 160 more miles on my car but it was returned clean and in good condition. I can't complain.
5/26/2018
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had a very positive experience, and will be returning anytime we may have the need for vehicle repairs. I had unnecessary issues with the rental car agency that the insurance company initially assigned to assist me. Service King went above and beyond to make sure that my repair was completed as quickly as possible, as they didn't want anything else to be an inconvenience for us. I especially appreciated the gentlemen in the office, who went so far as to entertain my 2-year-old grandson, when I brought the vehicle in for initial estimate. Jay Byers called me with updates, and would always ask about my grandson by name. This type of customer service is very much appreciated, and somewhat in short supply these days.
5/26/2018
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good customer service. Loved being kept informed along the way.
Josh, you and the team on 64 Hwy ROCK !!!!!!
5/26/2018
Kumina T. VERIFIED CUSTOMER
Vehicle Make : Buick
Dominique was awesome! Responded in a timely manner and answered all questions I had about the process.
5/26/2018
Kurt O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very satisfied with the way Jordan Dale handled my service. He was very attentive and guaranteed me quick service and he delivered. Thank you for getting me in and out in a very timely manner. Impressed
5/26/2018
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks beautiful!! Just like the brand new car that it is!! Maggie & Mark we’re awesome! So nice & so professional. Best of all my car was done earlier than expected!!
5/26/2018
Jose D. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second experience with u guys and I definitely love it, in case I need a third one it's definitely with you guys
5/26/2018
Randall S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Service!!
5/26/2018
Irene A. VERIFIED CUSTOMER
Vehicle Make : Toyota
continue what you do to make your customer happy.
5/26/2018
Tyler G. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service, Mohamed was great
5/26/2018
Jason B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Door trim is coming off
5/26/2018
Gary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Above and beyond my expectations
5/26/2018
Katrina W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff far exceeded my expectations. They were helpful, courteous and kept me updated all long the way. My car was repaired way ahead of schedule too.
5/26/2018
Pablo U. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service. I liked the updates. Daniel Elliot is very professional and great guy. I will come back anytime.
5/26/2018
Louise R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was impressed with the periodic updates, on the repairs. There, to me, was extensive damage to the left side of the car. The repair work was , to me, done flawlessly that it looks like the day that I bought the car, 5 months ago. Thank you you, for you exceptional work on my car.
Thank you,
Louise A. Ravert
5/26/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellence custoner service. Very griendly staff. Could not have had better experience. Was on time and went out of their way to ensure I was happy. I knew exactly what they were doing and was called my manager during the process. A,real 5 star sjop.
5/26/2018
Carolyn R. VERIFIED CUSTOMER
Vehicle Make : Acura
Great Job. Great Service!! Loved the follow up calls & texts that kept me informed about every step of the repairs process.!!!!!.
Again, GREAT JOB!!!!!!. Thanks!!!!