Everyone we dealt with was fantastic and very professional. Stephanie was great and kept us informed on the progress of our car. It was also done four days before the promised date of completion! I don’t think I’ve ever had that happen before!
5/21/2018
Frank R. VERIFIED CUSTOMER
Vehicle Make : Honda
Amanda Mitchell was my service advisor she keep me updated along the way she was amazing you couldn’t thank her enough the way she handled her job .
5/21/2018
Shue K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job!!
5/21/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend others to your business.
5/21/2018
Tina B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciate the excellent communication provided by Blair throughout the repair process
5/21/2018
Deljovina J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was beautiful no repaired due to a accident caused by another party on April 27th. I dropped my car off for repairs on May 3rd. After picking up my car today (May 21st) while driving home I noticed my car was veering to the left as if it was a alignment issue. I immediately called Alex at Service King to inform her of the issue. Alex advised me to contact the Action Gator Tire nearest my home which would be their Ocoee location. I asked Alex to call to inform them of my reason for coming. I went to Action Gator Tire in Ocoee the same evening for a realignment. Upon attempting to realign my car they advised me that there was more issues going on with my car such as a possible bent strut, possible, steering bent steering knuckl, a issue with the camber and caster as the front paasenger tire was bent inward which indicates additional issues where going on. They informed me that a realignment would not fix the issue. Additionally, after driving a few miles away my tire icon indicator came on which made me think I had a nail in one of my tire. Action Gator tech advicedvthe front tires had pressure of 45 and the rear tires were at 28. He adjusted all 4 tires at the correct tire pressure of 35. I will be following up with Alex at Service King first thing tomorrow morning. I have also left a message for the Allstate claims adjuster regarding the surrounding issue.
5/21/2018
Brandin B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your team did a nice job. Kyle kept me informed throughout the process and it was completed on time. It was a very good experience.
5/21/2018
Duane A. VERIFIED CUSTOMER
Vehicle Make : Audi
I worked with Steve Sy at the South Pasadena location and he was awesome throughout the entire process. He kept me informed throughout the time my car was being repaired and clearly explained what was and wasn’t done to my car. He is a huge asset to your company.
5/21/2018
Arie L. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice job.thanks
5/21/2018
Rosanna E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much customer service was great Todd was great at keeping me informed with the progress.
5/21/2018
Mary H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff at Service King were polite and knowledgeable. My car was ready even sooner than predicted and the job was done well. I was given directions for care of the area after getting my car. It was a pleasure having the job done at Service King.
5/21/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Moises was amazing and very friendly. I enjoyed working with him very much.
5/21/2018
Hector S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Would like the give special thanks to Frank Alamo and the rest of the team for keep me abreast of my vehicle status at all times. Great job!
5/21/2018
Sylvia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very please with the professional service. Thank you again.
5/21/2018
Deitra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with using Service King to repair my vehicle after a hit-and-run accident was more pleasant than I expected. My service representative Michael **** was awesome, knowledgeable, courteous and friendly! He put my mind at ease and assured me they would do a good job of repairs to my car. Michael went above and beyond to finish my car and return it to me when he promised. It looks great and I am so happy with the service! Thanks Michael job well done!!!
5/21/2018
Vernon M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job the car looks amd drives great
5/21/2018
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was the best experience I ever had with any car events.
5/21/2018
Don T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very informative and polite the text messages regarding the status on the vehicle were well recieved.
5/21/2018
Claudia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received a great service from you guys !
They promptly answer to all my questions , did anything we needed to get our minivan repaired .
The job was completed at the right time with great results !!!
Just huge thank you to the manager and his job team !!!
5/21/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service and communication and body work was done well. Thanks Rick and service kung. Jim Lory