AJ was a very professional service advisor. You guys need to clone him. Thanks for an outstanding service.
5/10/2018
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Really pleasant experience. Workmanship looks to be excellent so far.
Caleb Purvis took all the time in the world to explain everything in detail, during the estimate, during the repair, and at the time I picked truck up. Caleb also provided almost daily updates which proved to be very accurate from day one.
I am in the service business myself and have been for 46 years now. Communications go a long ways toward having a positive relationship with a customer whether the news is good or bad. He should be congratulated, a very positive asset to your business.
I will certainly recommend Service King and in particular your location
5/10/2018
Annette K. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was great. Emily was very helpful & kept me posted on the status of work.
The workmanship met my expectations. If I ever need body work done again I will be using Service King.
5/10/2018
Jackson C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for a speedy and friendly repair.
5/10/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Volvo
I had a wonderful experience with your Service King, I Loved Service King’s texting with up dates of my car. The staff was very knowledgeable and friendly. I appreciate the quick attention to my repairs, and getting my car vack to me so quickly. I was also pleased that they detailed the inside of my car. I would highly recommend them to all my friends. I especially wanted to thank Jason for a job well done.
Thank you,
Mary Elizabeth McManus
5/10/2018
Carl R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Car
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was repaired greatly and was appreciated
5/10/2018
Gayla S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication throughout. Repair looks great and was completed sooner than expected.
5/10/2018
Madison Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service Kong finished my car extremely fast and I am 100% satisfied with their service!!!!! They’re the best!
5/10/2018
Chris S. VERIFIED CUSTOMER
Vehicle Make : Ford
The timely and quality repair was excellent!
5/10/2018
Travis K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I called service king, I explained my sons accident in great detail. With the detail provided, the call center person should have directed me to another place that was able to fix the problem I had. Instead, my insurance was able to cover the initial tow and nothing beyond that. I was informed by the girl at the 120th and Washington site(summer) that “we don’t do these repairs here. You’ll have to go to big o tires”(across the street). No sorry we wasted45 min of your day waiting to hear we can’t courtesy your truck across the street. Just we don’t do that kind of repair here. So if customer service is to only book appointments and not pay attention to the difference between cosmetic and mechanical repairs, then I’d rather write a lengthy bad review on on a few sites. I was treated with disrespect and no remorse or thought that I had to transfer my vehicle across the street on my dime not through the I surance and there was nothing that service street was going to assist in that process. Very disgruntled and upset patron. I was thinking of using service king to fix my door on another vehicle and now am seeking another avenue. And the text messages saying it was a pleasure to service my vehicle just ads to insult.
5/10/2018
Ulises D. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication, great service and great work!
5/10/2018
Neil . VERIFIED CUSTOMER
Vehicle Make : Dodge
Maybe less system emails. Overall great services
5/10/2018
Virgina H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm very pleased about the repairs & liked the way car came out. Y'all did stay on top and let me know when things were getting done and I was pleased about that.
5/10/2018
Larry R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service. Envoy looks brand new. Terrific communication!
Thanks!
Larry and Dana
5/10/2018
Linda P. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional, and I appreciated the text messages and phone calls with repair updates.
5/10/2018
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was amazing.
5/10/2018
Audrey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Agent worked with me for best cost. Very nice. Very satisfied
5/10/2018
Richard T. VERIFIED CUSTOMER
Vehicle Make : Dodge
My service king Mike Ewards was awesome
5/10/2018
Jaime S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job done , truck looks great
Kept in contact with me during the process of getting the truck done ! Very pleased with the communication !