Great communication and the repair was done in good time.
5/3/2018
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Honda
My 3rd time using Service King. I am satisfied but I did not receive the same level of service with my advisor as I did the previous times. I had to call several times to get updates & often calls not returned. I found out later Kayla was on vacation. I would’ve thought when I asked for her instead of giving me her voicemail they would’ve connected me with whoever was handling my repair while she was out.
5/3/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciate you guys washing the truck. You are a quality shop.
Plus everyone there was very professional. Will do Business with you again if needed
5/3/2018
Hannah B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience with service king was as pleasant as a trip to the auto repair shop can be.
5/3/2018
Latonya P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome service!!! Thanks Chelsea and Ian
5/3/2018
Taylormac W. VERIFIED CUSTOMER
Vehicle Make : Honda
Joey was a pleasure to work with.
5/3/2018
Scott K. VERIFIED CUSTOMER
Vehicle Make : Audi
Rear door not installed flush, but fixed when I pointed it out. After driving home, noticed airbag malfunction light remains on and wood trim not installed flush on drivers door. Bringing back tomorrow to have adressed.
5/3/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Brian was top notch!
5/3/2018
Ashley N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Loved working with Roy. He’s very committed to quality customer service
5/3/2018
Kassie L. VERIFIED CUSTOMER
Vehicle Make : Mazda
If it wasn’t for Heath at the Lewisville Service King I would’ve been very unhappy. My car was moved to 3 different service king locations without my knowledge. I wasn’t updated at all until Heath took over. I live in downtown Dallas so Lewisville was a stretch. No one ever answered my calls or voicemails or emails. The only email I got was that it was being moved from park cities to reeader road to Lewisville. I was highly upset. However, Heath called me leaving me a very detailed message about my repairs. I was so happy to get his call. Heath went above and beyond for me. My car was repaired a week early and me being back on the road was all thanks to Heath. I would definitely recommend Heath and the Lewisville service king to anyone! I know things happen and repairs can take a while but the lack of communication prior to Heath taking over my repairs was unacceptable. I’m glad he was there when I needed answers.
5/3/2018
Kelly G. VERIFIED CUSTOMER
Vehicle Make : GMC
I was kept informed throughout the whole process. Matthew Swain called me with an estimate and when was car was ready. I got email updates and phone calls. It was very nice to be so well informed! Thank you!
5/3/2018
Deon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Service King team did an excellent job on my car even with the extra mile to make sure I was satisfied with every detail I would recommend anyone to get their car fixed by this team customer service also was awesome with the spirit of Excellence thanks again Deon S
5/3/2018
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very pleased with the service provided. Tom was beyond professional and very accommodating to my needs. I would highly recommend Service King to my friends. Thank you for a great experience.
Toni Bernhardt
5/3/2018
Faith F. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did a great job of repairing and keeping me updated on the status of my car. Thank you for your service!
5/2/2018
Bonni D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry is the best!!!
5/2/2018
Tiffany K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Theo was very helpful...
5/2/2018
Debra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely pleased with the level of service I received from all the staff, especially Ali. Thank you for making an unpleasant experience much better. I definitely will recommend you all to my friends !
5/2/2018
Sandeep R. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent customer service
5/2/2018
Sylvie N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was amazing. Thank you very much.
5/2/2018
Carletha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys had my vehicle for a second time and I always got it back earlier than expected which is great.. You guys are awesome... Great customer service..
Thank you again!