Called service adjuster Matt on multiple occasions to find out if he would have a small dent on passenger door repaired and I would pay the cost. Never returned any phone calls. When I was able to get a hold of him he said he talked to my son and gave him an estimate when he picked up some items he left in the car. My son told him he needed to talk to me since I was the one paying for the damage. My son said he never was give a quote.Dent was never repaired.
Also when we picked up the vehicle the steering wheel was not on center so we requested an alignment. Still waiting for that to occur. Also next day received phone call from Enterprise about rental, however we turned it in the day before to Service King
5/2/2018
Susan L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good work. Done in timely fashion
THANK YOU ????
5/2/2018
James E. VERIFIED CUSTOMER
Vehicle Make : Acura
Derrel was fantastic. He kept me well informed of the status of repairs and provided realistic timeframes for delivery. Additionally Derrel explained all the highlights of the repair process. I feel I received excellent service and will strongly recommended Service King to others in the future.
5/1/2018
Grace N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like that the extra time was spend cleaning the inside
5/1/2018
Cary P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I really appreciated the regular updates via text messages and the phone calls from Jason!
5/1/2018
Jonathanvanessa S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was wonderful from the beginning with amazing customer service til the end of my car looking and functioning well.
5/1/2018
Dale H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car looks awesome. Great body work and excellent paint work. Very satisfied! Thanks !
5/1/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job thank you
5/1/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work from beginning to end. Would highly recommend Service King
5/1/2018
Nichole W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your employees made my first auto repair experience great.
5/1/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs look top notch and they kept me updated with how long the repairs were going to take . They also completed my repairs ahead of schedule. Very nice !
5/1/2018
Frank W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything looks great and everyone at the Rock Hill, SC facility are awesome.
5/1/2018
Eldrena W. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went smooth and my car was ready when promised
5/1/2018
Todd C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The car was finished on time and they verified with me that everything was working properly. The car had been washed and was clean inside and out.
5/1/2018
Marc O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job, thanks
5/1/2018
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car runs great and I appreciated that they washed and cleaned the car. Very good service.
5/1/2018
Brett J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Done in a timely fashion. Updates throught the process
5/1/2018
Anne Daryl. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Amazing customer service. Makayla was fabulous. The car looks excellent. Would highly recommend. Thank you
5/1/2018
Dianne H. VERIFIED CUSTOMER
Vehicle Make : Honda
I really liked the updates, although I was expecting completion 6 days later than it ended up being. This threw me off a bit since I was out of town based on the updates determined my length of stay. I appreciate the excellent service!