Alexandria Cantu was the best service advisor. She took excellent care of my car repairs and kept me well informed. My car was returned looking like new. Thanks Service King for treating me with respect and for taking such good care of my car.
4/11/2018
Kandra W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Omar provided exceptional customer service. Thank you
4/11/2018
Tammy E. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was thorough and helpful. No hidden costs or bad promises.
4/11/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
Flawless work, professional and courteous staff. I really like the automatic text updates. The whole process was quick and undisrupted. Definitely five star quality overall. Kudos to Service King!
4/11/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was much better than I expected. A great job.
4/11/2018
Equities C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great status communication on progress
4/11/2018
Gilmary H. VERIFIED CUSTOMER
Vehicle Make : Tesla
The repair took an excessive amount of time, much of it due to Tesla’s parts system but also because the repairmen were not knowledgable about the Tesla’s software. Need more training.
4/11/2018
Greg D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Michael made the experience very easy. Very satisfied with the quality of work and service! Thank you
4/11/2018
Billie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
4/11/2018
Ross D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done! On time and they kept us up to date on repairs. Very good
4/11/2018
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for everything! My car looks freaking awesome!
Albert, Daniel, Veronica, and the whole team did a great job from start to finish.
I sincerely say Thank You.
Raymond S
4/11/2018
Gong C. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a good job.
4/11/2018
Edna H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very attentive team, followed up with me, kept me informed of the process
4/11/2018
Abner T. VERIFIED CUSTOMER
Vehicle Make : GMC
Great Job!! Thanks!!
4/11/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
4/11/2018
Wanda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to personally thank Megan for all of her assistance and up-to-date information on the progress of my car. I have never experienced this kind of courtesy in the past when my vehicle needed to be repaired. In my book, Service King, you have implemented a good procedure for your customers. If I am ever in need of your services again you will be the first that I call. Keep up the good work and God bless .
4/11/2018
Rosalyn H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kayla was the absolute best person to handle my claim. I don’t think anyone else could have handled my smart/sarcastic mouth with such professionalism and a smile! She deserves 2 raises for dealing with me!
4/11/2018
Maria M. VERIFIED CUSTOMER
Vehicle Make : Honda
The Service King Team who took care of my automobile were very professional, very polite, very kind, and always kept me up to date on the repair progress of my vehicle. If I ever have a need for collision repair in the future I will always use Service King.
4/11/2018
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great until I picked up repaired vechicle to discover work was not complete. I notified my service contact and He indicated they will order parts needed to rectify issue. But Service King had my car over a week and I was disappointed ****). That they tried to pass an imperfect repair on me. 2) that now I will have to return when parts come in. An original assessment should have determined those pieces were needed, originally. I would have to assume that this was an attempt to save Allstate money. Not pleased. Other than this the communication and politeness of my service representative pleased me. I would give high marks in this area but low marks for delivering a car that was NOT repaired 100%.
4/11/2018
Chitrak P. VERIFIED CUSTOMER
Vehicle Make : Tesla
The team was excellent!!! Jennifer was awesome! She kept me updated regularly.