Louis gave me frequent updates, even when delays where caused by shipment of parts from OEM.
3/31/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I wasn't given a correct finish time. I am very busy and when I was told 8 days to finish I made my plans on that then the next day the car was ready. I was not. Also did not like getting a text at 7am on Saturday for this survey.
3/31/2018
Joshua L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service.
3/31/2018
Marry Ellen. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really liked being kept informed on the repair. Gage was extremely helpful & polite with all his correspondence. If I ever need these kind of services again I will definitely give Service King a call.
3/31/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service was great. Very, very accommodating and the shop was done a lot faster than I thought it would be. Car looks great, they did a great job
3/31/2018
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
These guys were great. They were thorough in checking my car and found damage that wasn’t apparant from a visible inspection of the vehicles exterior. They kept me informed every step of the way so I never had any question as to when the repairs would be done. The repairs were perfect and I cannot tell my car was ever in an accident. They also delivered my car back complete washed and vacuumed which I hadn’t expected.
3/31/2018
Roger M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you all for the great work on the car and a speedy turn around. I would highly recommend you to to people I know. I rate ya'll a 10+.
3/31/2018
Dana G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done on our car. Friendly and professional service!
3/31/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Honda
From the initial calls, arriving at the service center, and through the entire process, I experienced the best service and care from the staff. The lady at the front desk was fantastic, prompt and friendly. Jesse, who handled the repairs was friendly and knowledgeable. He kept me informed the entire time with calls and texts. I've never experienced such a smooth process having my car repaired. I never would have taken my car to Service King had Allstate not recommended it. I'm very glad they did. And I would recommend this Pearland Service King to anyone.
3/31/2018
Francisco E. VERIFIED CUSTOMER
Vehicle Make : Ford
Daniel did a great job of communicating throughout the entire process. He ensured my vehicle was ready by the peomised date.
3/31/2018
Gabrielle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Oshai was awesome. He kept me in the loop and made sure my questions were answered. My car looked so good afterwards.
3/31/2018
George K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job done
3/31/2018
Angela R. VERIFIED CUSTOMER
Vehicle Make : Ford
D’Anna Waldron was extremely knowledgeable about the damage and repairs. She also was the nicest person I’ve ever dealt with related to automotive repair. This was the most seamless and most pleasant auto work I have ever had done.
Thank you!
3/31/2018
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would only take my car to John Gateley to have repaired. Great job!!!!
3/31/2018
Kristy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and very speedy repair.
3/31/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional and friendly. The receptionist was very helpful and lovely and the gentleman who fixed my car was awesome and just the best. I was recommended by someone to go here and now I know why. Thank you guys so much.
3/31/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : BMW
Julien was excellent and the X5 looks great.
3/31/2018
Ronald A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everybody was great
3/31/2018
Jane C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful job repairing and repainting the damaged area and the turn around time was fast enough so that we could use it for an extended trip we’d planned.
3/31/2018
Bayless A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service, car looks outstanding. Rick, my service advisor was great.