Everyone was very ki d and prompt. I greatly appreciated the extra cleaning too.
12/6/2014
Cesar Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ashley was great and helped push our service for our timeline.
12/6/2014
Jean P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely well treated by your Service King employees and felt assured that a professional and genuine attitude was offered to me. You have an immaculate facility and make your customers feel comfortable when they come to your facility for the initial time. Thank you and only warm and loving wishes for caring and Happy Holidays to each and every one of you .
Sincerely ,
Jean P
12/6/2014
Jose R. VERIFIED CUSTOMER
Vehicle Make : Ford
As soon I walked in to this place they make me feel like a queen. Service, attention , courtesy was outstanding. The knowledge of our repair daily emails on repair status impressive. Customer service strive to keep the customer for a life time.
12/6/2014
**** P. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck was completed in a timely fashion. Britney done a great job with communicating and the painters did a great job preparing my truck
12/6/2014
Jonatan C. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job fixing my car.
Thank You
12/5/2014
Gary B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service
12/5/2014
Timothy K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice people to deal with.
12/5/2014
Benson M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the quick and Excellent service!! Job well done. Benson
12/5/2014
Samuel W. VERIFIED CUSTOMER
Vehicle Make : Buick
Good communication. Thank you!
12/5/2014
Jose G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
When Allstate first recomended that I go to service King I was reluctant because our car was very new and I wanted to go no other place than the dealer, I felt they were the only ones that could do a good enough job for the car we had. I agreed to go with Allstate's recomendation and go to Service King, I did not want to be difficult. They assured me that I would be happy with Service King and that they guaranteed the work for as long as I owned the car. When I first went to Service King I met with Ronny viney at the Webster location, I was still feeling a little hesitant about taking it to Service King as oppose to the Dealer. After talking to Ronney, telling him about my reservations, and explaining the whole situation, he really put my mind at ease, he explained everything to me, answered all my questions, sent me home feeling real good about my decision to take it to Service King. I called twice asking about the progress of the car, each time Ronney was very curtious and answerd all my question. When the car was done I took it home and really gave it a good look over top and bottom. Everything looked as good as new. I only had one small thing that was bothering me, under the left head light a small part of the top of the bumper if you looked at it in a certain angle you could see what I know now is called orange peal effect. You really had to look hard and I was thinking I was being to picky, I did not do anything for a few days because it was the weekend. Monday Chris called me and asked me how the car was, I commented that the car looked great except for that small thing on top of the bumper, I told him maybe I was being to picky, he said no by no means, he told me that what ever I was not happy with they would fix, they did not want me to be driving around in that nice car with that on my mind.He told me to bring it in as soon as I could so they could look at it. Tuesday after work I took the car in, talked to Ronney he looked at it explained what it was how he could fix it, also assured me that I was not being picky and that they wanted to make sure I was happy. Ronney took the car was back in about 10 minutes problem solved, the car looks good, and I feel good about it.Thank you very much for a good job and for giving peace of mind. Customer service and the work was great.
12/5/2014
Donald T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your shop is Grade A-**** you dont need to improve anything your professionlism and qualty of work is suburb and beyond expectations Thank You
12/5/2014
Martha L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your agent did a great job and advised me about other car problems -- very grateful.
12/5/2014
Norwood K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and courteous staff.
12/5/2014
Todd H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my second fabulous experience with this Service King location. Butler and his team provide outstanding customer service, stay in constant contact with updates, and do high quality work. And did I mention they complete the work in an expedient manner to boot? Highly satisfied and would recommend.
12/5/2014
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys are awesome, very professional to work with your customer. I like the way you guys keeping us up to date. Thank you
12/5/2014
Alexandra J. VERIFIED CUSTOMER
Vehicle Make : Volvo
It took longer than I had expected and although they indicated they would give me updates every Tuesday and Thursday I only received one call. The car looks great! Thanks