Michael **** goes above and beyond to provide great customer service.
6/27/2013
Janice M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Logan Darwin was very easy to work with and did an excellent job of keeping me informed.
6/27/2013
Ryan K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mitch was great. Constant updates. I appreciate all the help and the extra mile you guys went to to ensure my car was back to 'factory conditions'
6/27/2013
Colleen G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair was behind schedule. Communication was lacking.
6/27/2013
Lynda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had no problems with the service it went smoothly. However I noticed when I arrived home this evening that there was pink marker still left on the rear bumper. Since the damage to my car was the front end I never looked when I went to inspect the car. I removed it with no trouble, but in the future if you continue to mark all damaged areas, make sure you clean it off.
6/27/2013
Amie F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I received excellent service and my car looks great. The team in Austin off slaughter were extremely friendly and helpful.
6/26/2013
Dale W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The ladies in the office were very helpful, very professional, & very caring. The shop repairmen kept me informed of the progress. my car looks great. Thanks.
Dale W
6/26/2013
Cecelia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
wonderful service
6/26/2013
Steve P. VERIFIED CUSTOMER
Vehicle Make : Lexus
The sevice was very professional and friendly. Steve **** did an excelent job of providing service to me.
6/26/2013
Ao Tong. VERIFIED CUSTOMER
Vehicle Make : Ford
everything was going good, easy,convenient and fast. fixed my crashed car, and made my car clean and tidy inside and outside, but there are something was regret is my car window is leaking when I drove on the highway. I felt uncomfortable and noisy. I think maybe new replaced car door is not too fitted the car body. How could you deal with this problem?!The second thing is they were taking long time before repaired on paper work and rental. I think the customer dont care whose is problem, insurance company, service king body shop or enterprise rental company. We think you are group of combination. I was late on that day which I drop off my car for repairing, because you waste my 2 hours to do that. and my boss was angry on me. The third thing is my gas was gone 50miles, give me an explaination. Before repair, I checked the feedback about service king store, there are some customers said their stuff be stolen or the miles timer was going up. I prepared countermeasure, I collected my car stuff and moved to my rental car, and read my number of miles, but finally, my gas was still gone 50 miles. Anyways overall, I will give 3 stars for my recommendation.
6/26/2013
Clayton L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Carco great. Enterprise horrible.
6/25/2013
Candace K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went very smoothly. The repairs were done quickly and they kept me informed the entire time. Super easy process with great results!
6/25/2013
Nadejva I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process took quicker than I expected so I was pleased because it came out beautiful
6/25/2013
Allison K. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceptional service that was polite and courteous as well. Car returned cleaner inside than when it was dropped off. Efficient.
6/25/2013
Frances B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We wanted to let you know how pleased we were with the work you did on our Toyota Rav 4. We were a little hesitant about bringing our vehicle to Fix Auto because the last auto body company there did a very shoddy job on three previous visits. One so bad I cut my fingers from window glass found between the seats. Another time they talked us into a rental car with the promise of a 2-3 day job only to have the job take 2 ****/2 weeks. This job was done expediently and we were kept informed of the progress timeline. We were pleasantly surprised with the total outside detailing of the car. We also did appreciate Tucker. He was very professional and efficient. His honesty and professional courtesy was a welcome surprise. We will be back if we need another service. We are very happy with the work that was done on our Rav 4. Thank you very much!!!!! John And Frances B
6/25/2013
William F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super fast....thanks
6/25/2013
Chih L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am happy with your efficiency to repair and return my car in 4 days.
6/24/2013
Dwight B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional and friendly even including the rental car guys. I do want to point out , however, the estimators assistant didn't spot on the scratch on the plastic bumper to begin with. It was Hector who pointed out when we dropped the car for the repair. But all in all, we are very satisfied with at Car West
6/24/2013
Alberto M. VERIFIED CUSTOMER
Vehicle Make : Acura
Desiree did a great job getting the car fixed quickly