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Our People and our Service make the Difference
The true value of any insurance company is embedded in the foundation of their claim philosophy. At WRG, our commitment to "treat each customer in a way that we would like to be treated", is more than a cliché, it is fundamental to the way we do business.
We recognize that an insurance policy is more than a mere financial transaction, it is a commitment of trust and an opportunity to make good on our promise to protect our insured at a time of misfortune.
Our approach to claim handling is simple: Provide prompt and fair claim service, delivered by an experienced staff who are responsive and sensitive to our insureds.
How do we measure up to our customers' expectations? A recent survey of first party losses indicated a 99% approval rating. Here are just a few of our recent customers' comments:
"We were very thankful for the efficient manner in which our claim was handled. I can't say enough good things about Western Reserve Group. You have come through with flying colors in both our automotive and home needs. We can't thank you enough."
"This was the first time we have ever used our insurance; we are glad to have you for our insurance company."
"I was very impressed with the quick and courteous service I received – so impressed I've mentioned Western Reserve Group to several friends."
"I was truly so happy not to have a fight on my hands. The representative was very prompt and very kind. Thank you so much."
"Insurance claims are things that nobody wants, but your promptness and great service is something that makes things easier."
Our People and our Service make the Difference
The true value of any insurance company is embedded in the foundation of their claim philosophy. At WRG, our commitment to "treat each customer in a way that we would like to be treated", is more than a cliché, it is fundamental to the way we do business.
We recognize that an insurance policy is more than a mere financial transaction, it is a commitment of trust and an opportunity to make good on our promise to protect our insured at a time of misfortune.
Our approach to claim handling is simple: Provide prompt and fair claim service, delivered by an experienced staff who are responsive and sensitive to our insureds.
How do we measure up to our customers' expectations? A recent survey of first party losses indicated a 99% approval rating. Here are just a few of our recent customers' comments:
"We were very thankful for the efficient manner in which our claim was handled. I can't say enough good things about Western Reserve Group. You have come through with flying colors in both our automotive and home needs. We can't thank you enough."
"This was the first time we have ever used our insurance; we are glad to have you for our insurance company."
"I was very impressed with the quick and courteous service I received – so impressed I've mentioned Western Reserve Group to several friends."
"I was truly so happy not to have a fight on my hands. The representative was very prompt and very kind. Thank you so much."
"Insurance claims are things that nobody wants, but your promptness and great service is something that makes things easier."
The Automobile Program:
The Western Reserve Group offers an affordable personal auto program designed to meet most customers’ insurance needs. Coverage is also available for motor homes, motorcycles and trailers.
Personal Auto Enhancement:
Offers extra protection with broader coverage and extra features.
Most policies include the following coverages:
- Liability
- Medical Expenses
- Comprehensive (other than Collision)
- Collision
Listed below are some of the Optional Coverages available for a nominal charge:
- Auto Loan / Lease Gap
- Customization
- Excess Electronic Equipment
- Extended Non-Owned
- Increased Limits for Rental Reimbursement
- Named Non Owner
- Towing and Labor
- Trip Interruption
- Uninsured/Underinsured Motorists
- $0 Glass Deductible
Customers who qualify can obtain the following discounts:
- Advance Quote
- Anti-Lock Brakes
- Anti-Theft Device
- Company Car
- Good Student
- Multi-Car
- Multi-Policy
- Renewal
Our People and our Service make the Difference
The true value of any insurance company is embedded in the foundation of their claim philosophy. At WRG, our commitment to "treat each customer in a way that we would like to be treated", is more than a cliché, it is fundamental to the way we do business.
We recognize that an insurance policy is more than a mere financial transaction, it is a commitment of trust and an opportunity to make good on our promise to protect our insured at a time of misfortune.
Our approach to claim handling is simple: Provide prompt and fair claim service, delivered by an experienced staff who are responsive and sensitive to our insureds.
How do we measure up to our customers' expectations? A recent survey of first party losses indicated a 99% approval rating. Here are just a few of our recent customers' comments:
"We were very thankful for the efficient manner in which our claim was handled. I can't say enough good things about Western Reserve Group. You have come through with flying colors in both our automotive and home needs. We can't thank you enough."
"This was the first time we have ever used our insurance; we are glad to have you for our insurance company."
"I was very impressed with the quick and courteous service I received – so impressed I've mentioned Western Reserve Group to several friends."
"I was truly so happy not to have a fight on my hands. The representative was very prompt and very kind. Thank you so much."
"Insurance claims are things that nobody wants, but your promptness and great service is something that makes things easier."
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