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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 633 reviews 77%
4 star 128 reviews 16%
3 star 13 reviews 2%
2 star 18 reviews 2%
1 star 26 reviews 3%
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(All Vehicle Makes)
Sherry M.
Vehicle Make : Nissan
4 out of 5
8/24/2016
I an very satisfied with the service that I received from Trophy. However, I am very unhappy about the experience I had with Allstate and the handling of my claim. I was without my car for 59 days due to them not submitting my paperwork timely and following up on the status of my vehicle. I actually called you all about my car 28 days in, only to find out that my paperwork was never sent over to you al and no work had been started on my vehicle. Allstate totally dropped the **** on my claim and now do not want to be held accountable for rental overages. Thank you all for always providing a great experience during my purchase and this repair. Robert Fleming has gone over and above to keep me informed and maintain notes about what transpired. Thanks again.
Pamela M.
Vehicle Make : Nissan
5 out of 5
8/24/2016
Great service,pleased with staff and repairs done to my car. Very nice staff. Thank you!
Connie R.
Vehicle Make : Nissan
5 out of 5
8/22/2016
Robert and the other workers were great but the Insurance Claims Adjuster Oswald was not.
Yolanda R.
Vehicle Make : Nissan
1 out of 5
8/21/2016
My estimated time given to me about when. Itruck would be ready ****. Person in household. I needed to get deductible together trouble with rented because of time esti mated
Natalia R.
Vehicle Make : Nissan
5 out of 5
8/20/2016
Dustin was great and kept me notified and updated. He provided exceptional service
Rosemond B.
Vehicle Make : Nissan
4 out of 5
8/16/2016
I really appreciate the great work done on my Nissan by Dustin Abbot and his team, my car looks and feels much better than it was before and I feel confident that it will take me far in years than previously anticipated. Thank you for a job well done and God bless you for your commitment to serving your community.
Dollie H.
Vehicle Make : Toyota
4 out of 5
8/11/2016
Thank you for your close attention to my situation !
Tashayla J.
Vehicle Make : Nissan
5 out of 5
8/11/2016
Dustin was completely wonderful very helpful the best
Dustin J.
Vehicle Make : Nissan
5 out of 5
8/9/2016
Jessie Walley provides exceptional customer service. In fact he was more reliable than Geico and the adjusters that I delt with. Thank you for all the updates and making sure I was in the known about all the steps taken.
Daniel R.
Vehicle Make : Nissan
5 out of 5
8/9/2016
Good service
Elfreda W.
Vehicle Make : Jeep
4 out of 5
8/7/2016
From the moment I walked in the doors of the collision center I was greeted with a smile, in a matter of minutes my car was checked in and I was on my way back to my office in an enterprise rental. It took only 4 days and my car was repaired, washed and ready to be picked up. I am a costumer for life.
Magan P.
Vehicle Make : Nissan
5 out of 5
8/6/2016
Dustin and the office staff at Trophy Nissan Collision Center were so helpful! They kept me informed of my vehicle status and answered all my questions.
Deshia W.
Vehicle Make : Nissan
4 out of 5
8/6/2016
I really like how i was con tinted to be called on the statUS of my vehicle.
Terry W.
Vehicle Make : Nissan
5 out of 5
8/6/2016
Keep up the good work.
Joseph D.
Vehicle Make : Nissan
4 out of 5
8/5/2016
Everything was fine!no worries about the repairs!
Joseph G.
Vehicle Make : Audi
5 out of 5
8/4/2016
Very good job
Susan W.
Vehicle Make : Cadillac
4 out of 5
8/4/2016
Very impressed, can't even tell that I was rear ended and your staff was amazing.
Manisha P.
Vehicle Make : Nissan
5 out of 5
7/30/2016
Jessie was so friendly and he update my car everyday
Clorinda M.
Vehicle Make : Nissan
5 out of 5
7/29/2016
My experience was great ... Went very smooth .. No problems .. Robert was awesome .... I'm a very satisfied customer .. Thank You again soooooo much Clorinda M
Judie C.
Vehicle Make : Mercedes
5 out of 5
7/29/2016
An extremely professional and friendly group of people. We will recommend them to all our family and friends. We are 100% satisfied!

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