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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 458 reviews 80%
4 star 85 reviews 15%
3 star 11 reviews 2%
2 star 5 reviews 1%
1 star 13 reviews 2%
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(All Vehicle Makes)
Jerry W.
Vehicle Make : Honda
4 out of 5
2/14/2016
Repair was well done within time frame quoted,
Courtney B.
Vehicle Make : Nissan
5 out of 5
2/12/2016
Derek did an amazing job on giving me details on the work and kept me updated on the progress.
Judi C.
Vehicle Make : Honda
5 out of 5
2/12/2016
You guys are awesome! Tullio was very nice and did such a terrific job with every step of the process. My car looks great! Thank you!!!
Terry &.
Vehicle Make : Jeep
5 out of 5
2/11/2016
Roz was awesome, and followed through 100 percent. Very happy with the work and communication.....
Luis M.
Vehicle Make : Volkswagen
1 out of 5
2/11/2016
I agreed to pay and additional amount to get a dent out and was told that it would look seemless. When I picked up the car the repair looked like it was taken out with a crowbar, the paint was cracked, and chipped and the scratch was still there when i was told it would be buffed out. I paid an additional 175 for an over promise, and for a shotty job. I was told the repair would look good, but the result was far from it. After further review of the itemized bill, they used refurbished parts when I was told they would use factory or aftermarket parts if the insurance appraiser didn't approve OEM parts, but never told they would use used refurbished parts. If they would have just been honest and truthful from the begging I would have probably gone somewherd else and not agreed to the additional expense. The original damage that I took the the car in for repairs for in the first place, I have to admit did look decent, but I agreed to pay and additional Al 175, for a job that I could have done in my garage, with a pry bar or curved crowbar, not to mention the refurbished used bumper.
Ed A.
Vehicle Make : Honda
5 out of 5
2/11/2016
A service all the way, and Derek did an incredible job as the service rep...He kept in close contact with me with frequent updates on the progress of the repairs and couldn't have been more polite and helpful...Any further repairs I may need (hopefully not for awhile) will be done at Bell Collision Center.. Best, E.A.
Jeff G.
Vehicle Make : Ford
5 out of 5
2/10/2016
The truck looked amazing. Better than before the collision
Tom B.
Vehicle Make : Toyota
5 out of 5
2/10/2016
U guys r great
Bonnie B.
Vehicle Make : Honda
5 out of 5
2/9/2016
Everyone I dealt with was considerate and professional. Beautiful job on painting and repairs.
Dennis G.
Vehicle Make : Honda
4 out of 5
2/6/2016
Work was professional and has held up
Joseph D.
Vehicle Make : Toyota
5 out of 5
2/6/2016
A pleasant experience with real pros.
Maria R.
Vehicle Make : Nissan
4 out of 5
2/6/2016
Tullio was amazing he made sure to call when anything new change and call me right when my car was done he made the experience amazing and I would Definitely recommend Bell collision
Dee P.
Vehicle Make : Toyota
4 out of 5
2/5/2016
Tulio was fantastic! Wow, what great service and excellent attitude. He made a difficult situation of being in a car accident actually very pleasant. I don't want to experience that again but if I ever did I would definitely go back to Honda Bell collision for Repair. And asked that he be my rep.
Joel C.
Vehicle Make : Saab
3 out of 5
2/5/2016
fantastic job on buffing the whole car and getting rid of many small blemishes and scratches that had nothing to do with the accident.
Sean M.
Vehicle Make : Honda
5 out of 5
2/2/2016
I was kept in the loop the whole time and the work was impeccable!
Lourdes G.
Vehicle Make : Chevrolet
5 out of 5
1/31/2016
You guys were great, thanks
Michael M.
Vehicle Make : Honda
5 out of 5
1/31/2016
Great communication, timely repairs, car looks great, friendly staff at the front desk, worked with our insurance easily!
Angie G.
Vehicle Make : Honda
5 out of 5
1/30/2016
Roz was very good in keeping me adv of what was going on with my car
Vinay Babu.
Vehicle Make : Honda
4 out of 5
1/30/2016
Hi
Josefina J.
Vehicle Make : Honda
5 out of 5
1/29/2016
Bill and the reat of the staff were great. Inwas kept informed of the status of the repair throughout the entire time.

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