Charles H.
Vehicle Make : Infiniti
Courtesy
Greg D.
Vehicle Make : Infiniti
Great work and timely communication. Thank you Curtis
Nicholaz Sanchez.
Vehicle Make : Ford
Everything went smoothly and was hassle free. Thanks to Chris and everyone at Crest!
Danny C.
Vehicle Make : Cadillac
Lenny was awesome
Jeffery W.
Vehicle Make : Volvo
****. My original pick date was Saturday, 5/20/17. When I drove up next to my XC60, doors were unlocked. Is a practice to leave automobiles in the parking lot overnight insecure? Eventually pick up my car Wednesday, 5/24/17.
2. When my Service Advisor and I made a visible inspection of my vehicle on Wednesday May 3rd, service advisor noticed a scratch on my drivers side read door and a scratch on my rear hatch, stated he would have those scratches repaired, scratches were not repaired.
3. When I open the door to my vehicle, vehicle was extremely filthy; steering wheel was covered with mechanics oil stains, drivers side door panel had mechanics oil stains, vehicle hadnt been detailed. Very disturbing!
4. I walked inside the shop, greeted by Chris Loaiza, expressed my displeasure to Chris of the condition of my vehicle. Chris and I walked around my XC60, he made note of the condition and Chris also noticed the passenger side front grill was dirty.
5. During the repair phase, I was well pleased with continual updates and periodic phone calls from Larry Farmer; great tool, extremely satisfied with the updates.
Darryl P.
Vehicle Make : Infiniti
We really like working with Larry. He's very knowledgeable and honest. We will be coming back to repair my husband's vehicle from hail damage.
Jaqueline R.
Vehicle Make : Infiniti
Excellent Service
Friendly customer service
Sunil V.
Vehicle Make : Infiniti
Curtis was great
Darren L.
Vehicle Make : Infiniti
Repair was excellent. Car wasn't as clean as I would have liked it when I picked it up. I was offered a machine car wash but I declined. Repairs were done in a timely manner actually picked it up (3) days early.
Judith C.
Vehicle Make : Infiniti
communication was fantastic. I appreciated all of the updates by either email or phone calls. I never wondered when my car would have been ready or if you were working on the car. Thank you
Michael W.
Vehicle Make : Cadillac
Working with Larry makes the process seamless and tolerable. No one likes being in an accident but when it happens having someone as knowledgeable as Larry helping you makes the process go smoothly.
Sheri Rosenblatt.
Vehicle Make : Honda
It would have been nice if they had washed the car afterward.
Robert W.
Vehicle Make : Cadillac
Larry was very helpful and happy.
Gary T.
Vehicle Make : Mercedes
Great job!
Sarah W.
Vehicle Make : Cadillac
Larry is excellent and crest collision is fantastic! Thank you for all of the updates and the great service!
Charles S.
Vehicle Make : Dodge
Recommend to customers not using 75 / central to navigate to your location-- try navigating via a western or eastern offset and then approaching Lexington via Premier.
The construction on 75 makes that route almost unusable if navigating to your place the first time.
I thought everyone performed exceptionally !
Darryl D.
Vehicle Make : Cadillac
Larry **** possesses a positive politeness, a profound knowledge of prices and products, and a professional persuaviveness that helped and led me to the right decision. He is an outstanding member of the Crest Cadillac Team.
Roger M.
Vehicle Make : Kia
Great service, professional attitudes, work done as promised, when promised. Who knew a body shop could be this good?
Korbin K.
Vehicle Make : Infiniti
The entire process was smooth and convenient. The customer service was top notch and the quality of work was superb. I really appreciate the efficiency as I thought my car would be out of commission much longer than it was, and it was nice not having to set up the rental car service. I would recommend Crest to anyone in need of body work.
Michael O.
Vehicle Make : Chevrolet
Great job
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