George C.
Vehicle Make : BMW
The repairs were delivered ahead of schedule and the customer service was top notch. I would absolutely recommend Van Collision in the future.
Henry V.
Vehicle Make : Hyundai
This was my first accident in decades so I wasn't familiar with the repair process. Van's representatives kept me completely informed and made the process seem painless. Thanks.
Jewell W.
Vehicle Make : GMC
The estimator, Bryan Kern, who helped with the repair of my Yukon XL, was one of the best I have ever dealt with. He was very personable and professional and explained in detail everything that needed to be repaired/replaced on my Yukon. He updated me regularly to give me progress reports, and he even called me personally in response to a question I had. This type of customer service is very rare in today's world, but not with Bryan. Van Collision is fortunate to have someone of Bryan's caliber as one of their employees. He is the best!!!
Kevin H.
Vehicle Make : BMW
Keep up the excellent service!
Susan M.
Vehicle Make : Chrysler
Everyone at Van was professional and amazing to work with. The team kept me informed of the status of the repair from beginning to end, not to mention what a great job was done on the repair. My best experience EVER with with a collision center. Hopefully I won't need one in the future, but if I do, it will be Van! My thanks to the entire team!
Payton K.
Vehicle Make : Honda
Cant even tall my car was backed into. Brian **** is great so is Joaquin. Paint matches perfectly. Would recommend. Very good at staying in contact
Donald Heck.
Vehicle Make : Chevrolet
Text updates were wildly inaccurate. I.e. Informed me would be ready 5/3/16. Was ready 4/25/16. Also received a text on 4/26/16 that it was 52% complete & **** he later a text that I had picked it up. Text updates were not helpful & staff made light of their inaccuracy, I.e. "It's just a computer thing".
David B.
Vehicle Make : Chevrolet
Everyone I encountered there was very friendly and very professional. I will definitely use Van collision again.
Pamela L.
Vehicle Make : Jeep
Totally satisfied.
L R.
Vehicle Make : Chevrolet
Thank you!
Blaine
John G.
Vehicle Make : Chevrolet
Great customer service and your team went above and beyond expectations a beautiful job thank you
Patricia N.
Vehicle Make : Cadillac
Everything was perfect! Thank you!
Tim A.
Vehicle Make : Chevrolet
I always get great service at Van Collision Center. The manager, Steve, is excellent! And, the quality and workmanship is above and beyond the best.
Melanie M.
Vehicle Make : Chevrolet
Our representative, Brian (I didn't catch his last name, but he handles all the Farmers Insurance claim collisions), was such a huge help!! Kept us updated and provided top notch customer service! He deserves a raise and a promotion!! Thank you! - Melanie M
Nancy S.
Vehicle Make : Dodge
Dave was outstanding! He genuinely acknowledged my immediate needs & filled every expectation.
James P.
Vehicle Make : Chrysler
Car works like a charm. Thanks so much, Steve
Juliet N.
Vehicle Make : Chevrolet
I went in yesterday to pick my car up (4/19/16) and they did a beautiful job fixing the damaged areas and detailing the inside from the mess that was caused by the accident.
Kasi W.
Vehicle Make : Chevrolet
Staff was stellar. Friendly. Informative. Couldn't ask for a better experience.
Nicole B.
Vehicle Make : Dodge
Great service with no hassle. Steve did a great communicating updates on vehicle. I would surely recommend Van Collision to anyone.
Marcia A.
Vehicle Make : Hyundai
Great staff - Taylor & Frank. The took the time to explain things. Great communication every day. Fast estimate and communication with our insurance and efficient checkout. The car looks great! Thanks ????
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