Matthew W.
Vehicle Make : Ford
The car was fixed like it was new in a timely manner
Kenneth A..
Vehicle Make : Chevrolet
My service consultant, Mr. Tim Hodder was professional in handling my repair concerns with a clear understanding for customer service. Mr. Taylor Merrill and Mr. Jim Barberes handled my collision repair. Both were equally professional and kept me informed as to my collision repair status.
Many Thanks to the members of your team that I had contact with, and am completely satisfied with both the service repair and collision repair.
Walter S.
Vehicle Make : Chevrolet
Taylor Merrill was most accommodating in getting my car scheduled. Friendly thorough and expedient service.
Thanks so much!!
Victor P.
Vehicle Make : Chevrolet
Duane was an excellent steward of my vehicle, looks great!
Brian W.
Vehicle Make : Infiniti
Exceptional service. Excellent job as always.
Ryan B.
Vehicle Make : Hyundai
Jim did an amazing job keeping in contact with myself updating me everyday on the progress. Car turned out great!
Brian S.
Vehicle Make : Chevrolet
My service contact (Kris) was fantastic. She kept me up to date on the progress of the repair and completed the car **** day early.
James F.
Vehicle Make : Infiniti
Exceptional always!
Thank you!
Jim
Lloyd M.
Vehicle Make : Lexus
Duane Wright daily kept us advised of the progress of our repairs. Great customer service.
William K.
Vehicle Make : Cadillac
Looks great. I love the daily emails.
Melisa S.
Vehicle Make : GMC
I was in need of vehicle repair after a collision with freeway debris. My file was given to Chris and she made it a point to call me every other day. She gave me updates as to what stage the repair was in and eta for completion date. I must say I have never felt in better hands with any company let alone handling such extensive repairs. I would highly reccomend Van Collision and more so Chris to anyone that needed a repair on thei vehicle. She is an asset to the company for sure! Extremely satisfied with my Yukon
Andrew R.
Vehicle Make : Ford
Great kind people, good work. Took a lot longer than thought though.
Karolyn K.
Vehicle Make : Toyota
Thank you. Quality work and completed timely. Jim was great.
Robert R.
Vehicle Make : Chevrolet
Great experience. They went above and beyond to make sure my vehicle was repaired to prevent accident condition.
Madhu L.
Vehicle Make : Honda
I had a very helpful (and comforting) person handle the initial stuff. The updates were very helpful and thanks for finishing up earlier than estimated. It is nice driving my own car again and the work is fantastic. Thank you all.
Joe R.
Vehicle Make : Chevrolet
Excellent job
Lynne M.
Vehicle Make : Chevrolet
Just a big thank you to Kris and the team!!! My Corvette looks perfect and like it never went through anything at all!
Kimberlin G.
Vehicle Make : Nissan
I loved the text notifications to track the process of things. Duane was very professionally and patient. Overall, my experience truly demonstrated exceptional service and care. In addition, Steve was very helpful and I appreciated his explanations. I am very thankful to all of the associates. So the ultimate question. Will I recommend Van Collision to family, friends, and colleagues? Absolutely! Peace and many blessings during this holiday season. Dr. G.
Barbara K.
Vehicle Make : Chevrolet
Please do not contact me with further questions. The first employee that I dealt with in between getting the estimate and getting the car fixed was very rude when I asked about when the loaner car would be available. I had gone 2-3 weeks with not having any idea when I could take my car in after getting the estimate. After receiving a voicemail from the Van Collision Center, I called back and asked a few questions during this call as to when the loaner car may be available. The man was very rude about not knowing leaving me frustrated and wanting to find another repair shop. Additionally, when we were trying to drop off we were told different things from different employees about who could drop off. This caused us to have to make two trips to the office in one day.
Patricia C.
Vehicle Make : Honda
So promt and efficient. Also explained things well.
Thank you
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