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Body Shop

Real Reviews From Verified Customers

Susan P.
Vehicle Make : Toyota
4 out of 5
12/22/2016
The whole experience revolved around Erica. She single handedly mad this a good experience for me starting with ****) Taking me home when the shuttle would be over an hour late. 2) Working my car in for same day service on a Friday when I had a "dubious"appointment 3) Agreeing to stay a few minutes after six to make sure I could get my car the same day. My prior experiences with Toyota of Dallas have been OK, but not outstanding. In this case, a single person(Erica) made the experience outstanding. I sure hope you can keep her.
Terry G.
Vehicle Make : Toyota
5 out of 5
12/15/2016
Speedy service
Building Plastics.
Vehicle Make : Dodge
4 out of 5
12/1/2016
The team at Toyota is one of the best by far that I have ever worked with. I rate them as above average when it comes to customer service. Each member of your team greeted me with a smile. The shop did a spectacular job repairing my truck. It was returned to me in perfect condition and cleaner than I had seen it in months. Management at the front of the house and back inside the collision center kept me informed on the progress of my car and I felt comfortable the entire journey of my communications with your staff. A would use them again.
Haley M.
Vehicle Make : Scion
5 out of 5
9/2/2016
Erica Geter was awesome and her customer service is the reason I will continue to do business with Toyota of Dallas. She went above any beyond to make sure I was a satisfied customer. There needs to be more Ericas!
Byron E.
Vehicle Make : Jeep
1 out of 5
7/28/2016
found an unfinished spot and the glass was not replaced while you had the car for repair.
Lisa W.
Vehicle Make : Toyota
4 out of 5
7/23/2016
Pretty simple....these guys ROCK! ????????????
Dominic T.
Vehicle Make : Toyota
5 out of 5
7/21/2016
Great job! My car is brand new again.
Kimberly D.
Vehicle Make : Toyota
5 out of 5
6/18/2016
The personal were very pleasant and easy to work with. You have a strong team here. The truck repair looks great.
Amanda R.
Vehicle Make : Toyota
5 out of 5
6/18/2016
Frank was very pleasant to deal with!!!
Valerie O.
Vehicle Make : Toyota
5 out of 5
6/15/2016
Service prompt. Gentleman handling communication while Toyota had car Communicated responsibly as car moved through bod repair process, always inviting me to ask questions. Thank You!!!
Margaret B.
Vehicle Make : Toyota
1 out of 5
6/14/2016
It took too long. Too many updates not provided. Too many delays due to unavailable parts. I expected more from the dealership. The receptionist knew me when I called. They were respectful when we did connect.
Buehring W.
Vehicle Make : Toyota
4 out of 5
6/14/2016
Mario is on top of it
Kimberly P.
Vehicle Make : Toyota
5 out of 5
6/13/2016
Mario Chinchilla is a pleasure to work with. He was straightforward and kept us informed of the repair status. We will definitely use and recommend Toyota of Dallas again.
David M.
Vehicle Make : Toyota
5 out of 5
6/10/2016
Frank G is the best...he kept up to date, he made sure everything was done and done correct. I would defiantly recommend TOD collision to all my friends that may need repairs done
Indira B.
Vehicle Make : Toyota
5 out of 5
6/8/2016
Good service
Chris C.
Vehicle Make : Toyota
5 out of 5
6/8/2016
Great communication. Receptionist was very inviting and helpful. Work completed and it looks great.
Danny Z.
Vehicle Make : Toyota
5 out of 5
6/7/2016
Good job done.
Robin B.
Vehicle Make : Toyota
1 out of 5
6/4/2016
My car is shaking when I brake my car. Plus one of my small round light covers is broken and it wasn't before I had you work on it. Not sure what happened. I think maybe when they fixed the dent in the front. What do I have to do
Karen W.
Vehicle Make : Toyota
1 out of 5
6/3/2016
The body repair was fine but the mechanical issue was not addressed and truck broke down 3 miles after I drove it out of Toyota.
Rhonda P.
Vehicle Make : Toyota
5 out of 5
5/31/2016
Everyone is extremely courteous and helpful.

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