Kinsley J.
Vehicle Make : Toyota
I keep my cars in showroom condition. In fact, the car I had in for service came from the showroom floor. When my car got hit at 2200 miles I was devastated. As soon as I got to the collision center, Robert immediately put me at ease. When I went to pick the car up, there were a few slight corrections that were needed as well as the interior being extremely dirty. Robert took the car back, fixed the issues and had a detail done on the interior of the car.
My car now looks better than when I bought at Toyota of Plano.
Couldn't ask for a better experience. Congrats to Robert and the whole crew at the collision center. I was worried about my pearl white paint but it looks fantastic and you'd never know anything happened to my car.
Business F.
Vehicle Make : Toyota
Much faster than I anticipated and looks great!
Wendy H.
Vehicle Make : Nissan
Fast, friendly and a great job done! Not one complaint.
Rhea P.
Vehicle Make : Toyota
Frank really went above and beyond to make me happy with my experience!
Saurabh G.
Vehicle Make : Toyota
Awesome experience
Sam C.
Vehicle Make : Toyota
Keep up the good work. Robert did an excellent job. Noel in part did also awesome.
Michael D.
Vehicle Make : Hyundai
Customer service was wonderful! They kept me informed and answered all of the many questions I came up with.
Mary Kay.
Vehicle Make : Toyota
Great communication. Excellent service.
Eric R.
Vehicle Make : Hyundai
Great service and frequent updates on progress of service. Just dropped the car, stepped right into A rental. Easy
Jose P.
Vehicle Make : Toyota
Esmeralda at customer service is awesome you are my favorite Esmeralda you are amazing, Frank **** is a fantastic four hero you awesome Frank thank you guys for all your services .Great customer service .
Tanongsak C.
Vehicle Make : Toyota
Ecellent job
Meissner H.
Vehicle Make : Toyota
The repairs were perfect and faster than expected. Everyone was friendly and helpful. I couldn't be more pleased with this experience.
Cheryl F.
Vehicle Make : Toyota
I am very pleased with the results. Robert kept me updated at every stage of the repair process and the paint job is beautiful! I picked up my FJ Cruiser 3 days ago and have no complaints. The collision team at Toyota of Dallas took excellent care of my FJ and I appreciate their level of professionalism and attention to detail.
Ronald R.
Vehicle Make : Lexus
Excellent Service. I would highly recommend
Sabrina F.
Vehicle Make : Honda
Robert is awesome.
Gloria N.
Vehicle Make : Toyota
Excellent
John A.
Vehicle Make : Toyota
When I advised a family member that I chose Toyota of Dallas collision, they warned that a friend had lower quality work that was glued and came unglued. I committed to stay due to dealer parts and service. While there was some paperwork and key delay due to process and lack of cross awareness, this was expected as a body shop may not be as service-oriented as a dealership service department. The only part leading to partial satisfaction by the politeness of the advisors was a couple of quality issues that they quickly addressed. One of the quality issues caused safety risk on highways that's required time off from work for a next day return visit. It was actually dangerous to cut across lanes to reach the dealership, and when the cause was found, it was dismissed as routine maintenance failure instead of related to the repair quality verification. My trust in the quality of the repair is suspect, not extreme enough to get a second opinion, but enough to monitor the vehicle repair for the lifetime of ownership and bring any premature failure (compared to undamaged side) to the collision center to resolve.
Mary L.
Vehicle Make : Toyota
Awesome communication throughout the process. Pleased with the completed job; I would definitely recommend this location to anyone looking to have bodywork repaired.
Anders H.
Vehicle Make : Hyundai
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Carol M.
Vehicle Make : Toyota
Customer service was absolutely outstanding. I am very pleased with the quality of work done on my car. I could not have asked for a better experience. Everyone I came in contact with at the collision center represented Toyota of Dallas very well!
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