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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 75%
4 star 206 reviews 16%
3 star 24 reviews 2%
2 star 33 reviews 3%
1 star 62 reviews 5%
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(All Vehicle Makes)
Stefanie H.
Vehicle Make : Toyota
5 out of 5
8/2/2017
I had a wonderful experience! My State Farm advisor was perfect!
Mathias N.
Vehicle Make : Toyota
4 out of 5
8/2/2017
Overall great job ( customer service and labor ), but it took little too long
Ruth M.
Vehicle Make : Toyota
4 out of 5
7/30/2017
David Walter the estimator and coordinator for my repair was awsome!
Jeffrey M.
Vehicle Make : Chevrolet
4 out of 5
7/29/2017
Yvonne was fantastic. She kept constant communication and it was obvious that she had done work before my drop off to make sure the parts were ready. They replaced my bumper, had it wrapped and offered to replace my windshield (which they did) and the truck was ready by 4p on the same day I dropped it off. Very happy with my experience.
Margo L.
Vehicle Make : Lexus
5 out of 5
7/29/2017
My service advisor was wonderful! Kept me informed and was always prompt at our meetings. Extremely helpful through out the process!
Jordan D.
Vehicle Make : Honda
5 out of 5
7/29/2017
Rob was very helpful during pickup. He went the extra mile to ensure I was happy with the end result.
Marcelle L.
Vehicle Make : Toyota
5 out of 5
7/29/2017
Excellent customer service and coordination with my insurance company.
Joanne R.
Vehicle Make : Lexus
5 out of 5
7/28/2017
Excellent service from everyone, the receptionist, Tim Henning, Esme Valenauela, and Ryan Fiene. The repair was excellent. I would definitely come back if I need future repairs. Thank you to everyone involved! Joanne R
Steven B.
Vehicle Make : Toyota
1 out of 5
7/27/2017
Three things that were supposed to be fixed were not. ****. Door ding. 2. Scratches on inner door frame. 3. Creaking tailgate.
Betty C.
Vehicle Make : Chevrolet
5 out of 5
7/26/2017
The personal were very nice and polite they were very eager to answer all your questions and explain to you about your concerns about your vehicle which very good which every good. You have good team
Priscilla M.
Vehicle Make : Toyota
5 out of 5
7/26/2017
Excellent service from the front desk,scheduler,shuttle driver and specially the guy that handled every thing(Albert?).I will highly recommend this place
Colleen L.
Vehicle Make : Nissan
5 out of 5
7/25/2017
Everything was hands-down awesome! Yvonne was great… The others that help me and walk me through everything… We're awesome… Grateful to use you thank you so much!
Karen T.
Vehicle Make : Toyota
5 out of 5
7/25/2017
Quality if work was very good. And my representative was attentive and helpful.
Cathryn E.
Vehicle Make : Toyota
4 out of 5
7/25/2017
I was actually looking into Scottsdale premier collision because they waive the deductible, after speaking with them and going to their facility I knew that I would be far more comfortable with the reputable companies such as you guys for my repair. So I took 500 out of savings and had the pros take care of it my peace of mind was definitely worth the extra expense.
Shelly P.
Vehicle Make : Nissan
5 out of 5
7/25/2017
Yvonne was awesome! Very thorough and great follow up. The repair was done in a very timely manner. My car looks beautiful and I appreciate them washing and vacuuming the inside. Farmers needs to keep you on top of list!!
Aric V.
Vehicle Make : Mazda
5 out of 5
7/24/2017
Awesome job by the collision team, finished my car 10 days early!
Roy G.
Vehicle Make : Mazda
1 out of 5
7/21/2017
Terrible service. I won't come back.
Amy H.
Vehicle Make : Nissan
3 out of 5
7/21/2017
Headlights!!! Dont just replace one light, replace both!
Enrique O.
Vehicle Make : Toyota
5 out of 5
7/20/2017
I am happy with the repair. I received updates every day. Service was great. Thank you.
Matthew B.
Vehicle Make : Ford
5 out of 5
7/20/2017
Rob was very friendly and professional and did a great job keeping me informed of the status throughout the process.

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