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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 75%
4 star 206 reviews 16%
3 star 24 reviews 2%
2 star 33 reviews 3%
1 star 62 reviews 5%
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(All Vehicle Makes)
Raymond B.
Vehicle Make : Toyota
5 out of 5
7/13/2016
Awesome service keep me updated the status and progress of worked done on my car, thank you for fantastic job.
Christopher N.
Vehicle Make : Toyota
5 out of 5
7/13/2016
Lightning Fast service and great communication. Thank you so much for all involved
Juana M.
Vehicle Make : Nissan
5 out of 5
7/13/2016
The entre staff was very profesional and very kind. Great Customer Service!
Lyndsay D.
Vehicle Make : Volkswagen
5 out of 5
7/12/2016
Very professional! They treated me very well. It was a great ending to a tragic situation. My car absolutely looks fabulous. You can't tell it's ever been in an accident!
Peter S.
Vehicle Make : Acura
5 out of 5
7/12/2016
I've used your group for 20 years. Always grest
Charles C.
Vehicle Make : Honda
5 out of 5
7/12/2016
Tim Henning did a great job keeping me informed about the status of my car.
Alfred K.
Vehicle Make : Chevrolet
4 out of 5
7/11/2016
This happened at a very stressful time and your team took good care of us. Upon pickup I found two caps missing and the windshield had not been fixed. Our rep, Tim, was very helpful and said he would be calling me Monday to deal With those issues. thank you for doing a great job.
Nate H.
Vehicle Make : Chevrolet
5 out of 5
7/11/2016
Everyone was professional, courteous and did more than I expected.
Giles G.
Vehicle Make : Ford
2 out of 5
7/11/2016
I will be returning to CTCC on Monday because the electrical system is in disarray. My left rear door does not latch - it swung open while taking a right turn. My front passenger door will not unlock/open from the inside and my display screens are lagging. It was there for about 5k$ worth of front end damage. It was at CTCC for 6 weeks+. I am not happy. And I'm curious if this will even be read in a timely manner. I do not blame Tim, my rep, but I am disappointed that this is still something that I have to deal with.
Sam M.
Vehicle Make : Scion
5 out of 5
7/11/2016
My service contact Tim was excellent!
Kayla M.
Vehicle Make : Toyota
5 out of 5
7/10/2016
Great sevice
Christopher H.
Vehicle Make : Chevrolet
5 out of 5
7/8/2016
Respectfull and honest
Jim D.
Vehicle Make : Kia
4 out of 5
7/8/2016
Car looks amazing. My neighbor commented on it. .. she said it looks new! Thanks
Rick A.
Vehicle Make : Toyota
5 out of 5
7/7/2016
Outstanding communication and repair work. The Tacoma looks as good as the first day we purchased the truck.
Ruth J.
Vehicle Make : Toyota
4 out of 5
7/7/2016
I couldn't have asked for better service, Yvonne especially went above and beyond to answer all of my questions and keep me informed of the whole process.
William F.
Vehicle Make : Lexus
5 out of 5
7/6/2016
Efficient, quick and great detail before delivery of car
Alejandra C.
Vehicle Make : Toyota
5 out of 5
7/6/2016
I want to thank the ladies in the reception, the manager but the most George. He was profesional, kind and so patient with me. I'm a foreing and my English is not perfect, but he helped me all the time to deal with the Insurance company and the rental place. You all are an amazing team. Thank you again.
Nathalie R.
Vehicle Make : Toyota
4 out of 5
7/6/2016
I was told that I would get updates via text on Tues. and Thurs. This did not happen. I was called on those dates though.
Wendy C.
Vehicle Make : Toyota
5 out of 5
7/2/2016
Super service
Maria T.
Vehicle Make : Chrysler
5 out of 5
7/2/2016
I was kept updated on progress of the repairs and the estimated time of completion was done one day before, staff were friendly & knowledgeable, no concern, will recommend others if they ever need your service.

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