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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 75%
4 star 206 reviews 16%
3 star 24 reviews 2%
2 star 33 reviews 3%
1 star 62 reviews 5%
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(All Vehicle Makes)
Marie A.
Vehicle Make : Toyota
5 out of 5
10/1/2015
Thank you for doing such a great job on my car !! I also appreciate your promptness and thoughtfulness. You are great!!
Michael A.
Vehicle Make : Hyundai
2 out of 5
9/30/2015
The work was absolutely amazing on my car, but the people who repaired it seem to be a little careless. I had some things hanging off of my rear view mirror, including a silver chain with a pendant that once belonged to my sister. She was killed a few years ago and this was really the only physical think I had left of her. Everything was on my rear view mirror when I dropped the car off. When I picked the car up, most of it was ripped off, including the chain. In fact, it must have been pulled pretty hard, because the chain is broken and the pendant is gone. Like I said, the work was fantastic, but the fact that something so close to me was destroyed and lost/possibly stolen by your repair crew is enough for me to not ever want to bring my car back if something were to happen to it. Thanks for the great work though, I guess.
Adriel O.
Vehicle Make : Toyota
4 out of 5
9/29/2015
Pierre was great, staff was amazing and super friendly. Made my unfortunate wreck experience much lighter and easier. Thanks!
Manuel A.
Vehicle Make : Scion
1 out of 5
9/27/2015
Car is making very loud noise when traveling on the freeway
Guy C.
Vehicle Make : Ford
5 out of 5
9/26/2015
Good job
Leslie R.
Vehicle Make : Hyundai
5 out of 5
9/26/2015
Thank you doing such a quick but quality job to get me back on the street. Everything was convenient for me with courteous and professional team that you have at Camelback Collision. I will recommend you to my friends and family. Thanks again.
Andrew D.
Vehicle Make : Honda
5 out of 5
9/26/2015
Fantastic customer service!
Carl K.
Vehicle Make : Toyota
5 out of 5
9/24/2015
Excellent work.
Charles K.
Vehicle Make : Toyota
5 out of 5
9/16/2015
Process was simple. I would have appreciated more frequent update status alerts. I like technicians are Toyota certified and I feel my repair was completed in a way to ensure a "like new" appearance and functionality. I would return if I have a future need and will continue to have car services at Camelback Toyota.
Jennifer J.
Vehicle Make : Nissan
4 out of 5
9/14/2015
thank you for helping me get my car fixed and working around my hectic schedule.
Patricia C.
Vehicle Make : Toyota
4 out of 5
9/5/2015
The car looks great. A job well done! The only thing which the guys were aware of before I left with the car is that the windshield washer light was showing on the dash board and they added window washer fluid to the container under the hood. It may take a while for the light to go off. I'll keep tabs on it. Thanks very much.
Arturo S.
Vehicle Make : Toyota
5 out of 5
9/5/2015
Our advisor get 5 out 5 stars. Thanks!!
Dennis O.
Vehicle Make : Lincoln
5 out of 5
9/3/2015
Car looks like new. Very satisfied.
Alfonso M.
Vehicle Make : Honda
5 out of 5
8/31/2015
Thank you for a job well done. Kept me informed and made my repairs to get my car back on the road.
V. K.
Vehicle Make : Scion
5 out of 5
8/28/2015
Very good
Basim S.
Vehicle Make : Toyota
4 out of 5
8/27/2015
I was very satisfied with the job of repairing my car and Mr Jacob the man who was is charge of repairing my car he was very good and proficinal he was axcelent in taking care of my car in short time and my car was finished a week before the notice date of repair hope all other employee are good as him thank you
Donald G.
Vehicle Make : Toyota
4 out of 5
8/26/2015
Some of the best service you can receive from the moment you walk through the door to the time you pick your vehicle up.
Cecilia B.
Vehicle Make : Toyota
5 out of 5
8/21/2015
Great service, good communication, kept informed.
Adam S.
Vehicle Make : Toyota
5 out of 5
8/21/2015
My customer service rep was great, I believe his name was Jose, very courteous and through, I definitely would return due to the great service I received. Thank you again.
James M.
Vehicle Make : Toyota
5 out of 5
8/19/2015
The staff at 7th street in Phoenix was outstanding. They kept me updated constantly and I always knew what stage of repair my car was in. Thank you. Very Happy.

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