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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 530 reviews 79%
4 star 100 reviews 15%
3 star 12 reviews 2%
2 star 9 reviews 1%
1 star 23 reviews 3%
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(All Vehicle Makes)
Patti B.
Vehicle Make : Toyota
5 out of 5
6/13/2017
Great team. I am so pleased! In addition to making the car look brand new again they even washed it and vacuumed!! I have always told friends about the great service department and now I can add the collision center to the praise. Thanks again to Britt and the rest of the team!!????
Dale J.
Vehicle Make : Toyota
4 out of 5
6/12/2017
Scott did an excellent job of reassuring me that my truck would be fixed correctly and then he followed through by making it happen. My truck looks great. Thank you Scott!
Cheryl H.
Vehicle Make : Toyota
5 out of 5
6/10/2017
Reliable collision was outstanding the service writer Britt was friendly and explained everything to me and my car was finished the day before promised.Lets hope a deer doesn't run out and into my Rav 4 again but it was definitely the right decision to get my car fixed here it looks great Thanks again!
Angela S.
Vehicle Make : Toyota
4 out of 5
6/7/2017
Scott went above and beyond trying to resolve issues with the other party's insurance company. He was great about keeping us updated on the progress of the repairs to the vehicle.
Tanya N.
Vehicle Make : Audi
5 out of 5
6/6/2017
Very customer focused, excellent communication during the repair process, and met the target completion date.
Kurt L.
Vehicle Make : BMW
4 out of 5
6/3/2017
Scott is a true professional. He made the entire process pleasant. The dealership would be smart to put him in a management position if he's not already.
Richard W.
Vehicle Make : Lexus
1 out of 5
6/3/2017
Part was delayed and seemingly missing for a few days, missing original repair estimate by 4 days.
Leasa B.
Vehicle Make : Toyota
5 out of 5
6/2/2017
Great experience!
Kerri J.
Vehicle Make : Toyota
5 out of 5
5/31/2017
As usual, they went above & beyond and exceeded my expectations. They did an amazing job. Grant & Britt had to talk to the other person's insurance and explain the damages and costs. They were happy to do it. I've never had such wonderful customer service. Thank you Britt, Grant and all who had a hand in doing such an amazing job on my car.
Eddie L.
Vehicle Make : Lexus
4 out of 5
5/27/2017
Great servive
Joe P.
Vehicle Make : Toyota
4 out of 5
5/26/2017
This was my first experience with Reliable Collision and I'm completely satisfied with my repair. Your people were extremely helpful also with a rental car and oil change, all on one site. I hope we don't ever have to do this again, however I'm sure0 it will work out fine again. Thank you.
Greg S.
Vehicle Make : Toyota
5 out of 5
5/26/2017
Everyone was very helpful and repaired my Tacoma to brand new quality.
Karen S.
Vehicle Make : Toyota
5 out of 5
5/25/2017
Great job. Thank you
Jeffrey S.
Vehicle Make : Lexus
4 out of 5
5/24/2017
Scott was very helpful and kept us informed on the progress. Sort of like the dentist, many people end up at the body shop due to an issue. This repair thankfully was as painless as it could have been. Thank you.
Sheena M.
Vehicle Make : Pontiac
5 out of 5
5/21/2017
Thank you to Brian and Grant for their help in this process. Both were kind and knowledgeable when I had questions.
Ronald F.
Vehicle Make : Chevrolet
4 out of 5
5/18/2017
Treated very well. You have a repeat customer, however, I hope I can stay out of your shop for a while ????
Donna P.
Vehicle Make : Acura
5 out of 5
5/18/2017
Service was good and staff was friendly.
Judy N.
Vehicle Make : BMW
5 out of 5
5/15/2017
Britt did an excellent job of communicating the repairs needed and progress, as well as dealing with the insurance company. I appreciated working with him. Judy N
Ronald F.
Vehicle Make : Chevrolet
5 out of 5
5/12/2017
It's always a pleasure dealing with Scott Adkins. This is the 3rd or 4th time we have had body work completed and Scott always conducts himself in a very professional manner.
Charles B.
Vehicle Make : Toyota
5 out of 5
5/12/2017
The job finished a day early, and quality work. Scott is a great person to interface with at the Collision Center.

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