Richardson Automotive Body Shop

Tommy and the entire team are 100% professional and a please to work with! Quality repair and the best in customer service! Thanks for caring! Don

Ray was great keeping me informed throughout the process and repairs were great.

I am completely unsatisfied, I will never use this shop again nor will I ever recommend the shop to anyone. I got my truck back after 17 days of being in your shop and when my vehicle was returned to me your shop had damaged my truck (not what I had taken it in for or even near the same area) because of a careless worker. Might I say I had to point out the new damages and was never told about them and was given my truck back expecting me not to notice. It doesn't bother me to much that the shop damaged my truck because of their careless acts but the simple fact that one of your workers were driving my truck and hit something, and didn't bother to tell anyone in hopes I wouldn't find out, the dishonesty in the company is remarkable. If I would have gotten a call that someone had driven my truck and accidentally hit something, I would have been way more forgiving, I would have probably just brushed it off because things happen (with the fact that y'all would repair of course), but thats not what happend, your dishonest employee decided it would be better to leave things unsaid, ontop of my truck being there for 17 days the right front rim wasn't repaired as the initial estimate had requested, instead, your shop being the dishonest employees they are pocketed the money and never sent my rim in for repair, and when asked about it they acted as if it was never approved, not knowing we had an estimate ourselves, because I work accident claim all day and know exactly how the process works. After 17 days and 3 cars later my truck is still there.

Very happy with service. It was completed a day early and made easy to get resolved.

My car looks newer and amazing. Thanks for making sure all was taken care of. Thank you for going above and beyond. May God bless all of you and have a merry Christmas and a happy new year.

Not happy with how the repairs came out. At all.

Andrew was great! Service was completed quicker and better than I expected

It's more than satisfaction. I have confidence on T O Y O T A

Ray Ramirez was great to work with.

Tommy provided excellent service.

Very impressed with the workmanship of the body shop and Alex Bargos keeping me updated throughout the process. Also, getting my car back cleaned inside and out was definitely a plus!

I am amazed at the effort to keep me informed and to do everything to make my car perfect again. I will recommend Richardson Automotive to everyone. Great job and thanks. Theresa B

All damaged has been repair perfectly, I did not see any dents an scratches any more. The devices was very good and friendly, I will recommend to family & friends.

Very good job! My car looks brand new and smell brand new! Tommy answered all my questions and was very helpful. Thank you!

I've known Richardson Automotive for many many years. You guys are simply always the best in everything you do. Thank you.

Absolutely awesome customer service !!! The car looks brand new!!!

EVERYONE .. from the greeter to the gentleman who helped me through this was SO VERY nice! I had a Travelers repair ... and it was done TWICE as fast as I had anticipated! And it looks beautiful! Thank you SO VERY MUCH !!!!

Toyota has a wonderful network of shops. Toyota of Richardson was pleasant, thorough, courteous, efficient like the network of repair/service centers I have come to trust and appreciate over the past 12 yrs. I can go to almost any Toyota shop and trust the service and care of my car thank you

Great job on fixing my truck. It feels like new and drives like new. Hope it feels this way5 for many many yrs to come. Thank you all for a great job on my5 truck. Al V Ramirez

So far so good.